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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,056 Reviews

2,056 Reviews of Boucher Hyundai of Waukesha - Service Center

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August 27, 2020

Ananda O. Went above and beyond to help me with my vehicle and Randy M. was extremely helpful with fixing my car. They worked together to make my experience seamless. He kept me informed of the status More

by kmac619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz, Amanda Olson
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review and recommendation!

August 27, 2020

They did my oil change quickly and were very courteous. They also fixed my sunshade in the parking lot before we left when I had forgotten to ask before hand More

by BILLDAVIES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

August 27, 2020

I always have great service and most important great communication! They always take their time making sure any repairs are done right. I never gave a bad experience with them! Thank you for having su More

by feesh59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

August 26, 2020

They did a great job!I worked with Jean who got me in They did a great job! I worked with Jean who got me in right away. She offered to arrange for a ride home but I had a ride coming. More

by Mark Sauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you, Mark!

August 25, 2020

Great team in service!Jean Sommers is my “go to” but Dan Great team in service! Jean Sommers is my “go to” but Dan & Randy are always nice & friendly!! I have had 3 Hyundai vehicles from Boucher. I starte More

by MVRANES
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Malitz, Jean Sommers
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review!

August 21, 2020

I Do Not need 3 - 4 text reminders of my appt. that is insulting, disruptive and absolutely maddening. Please stop!!!!! Hence the 1 star.. if I could give a lesser rating I would. More

by Judyreads
Customer Service
Recommend Dealer
No
Employees Worked With
Dan Clikeman
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback. Unfortunately, we are unable to find your name in our system to contact you directly about your concern. But please reach out to our General Manager, Jim Tessmer, at 262-522-1000 if you would like to discuss this further.

August 14, 2020

The “free” Enterprise rental was a horrible joke! I was charged $59.98! They coerce people into buying “additional insurance “ & because it was over “24” hours rental I was charged for an extra day! I will More

by CHARREISH
Recommend Dealer
No
Employees Worked With
Randy Malitz
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

We are very sorry to hear you were not satisfied with your visit. Please reach out to our Service Manager, John Diez, at 262-522-1000 so we can address this situation and make things right. We hope to hear from you soon.

August 14, 2020

5 star service Easy in and out oil change They always 5 star service Easy in and out oil change They always send reminders Fair pricing and great customer service. Easy scheduling and easy payments More

by vannamom
Recommend Dealer
Yes
Employees Worked With
Joseph, Dave Wieting
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the 5-star review!

August 13, 2020

Everyone is very friendly. Service writer also alerted me to two recalls so we scheduled up another appointment. Waiting area was cleaned while I was there. More

by cdrobka1
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for sharing!

August 12, 2020

Chris did a great job over & above what i needed. Fixed key fob but took care of recalls as well. He's a keeper and u r lucky to have him on ur team. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Chris Bunn
Aug 27, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your feedback and review, Larry!

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