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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,040 Reviews

2,040 Reviews of Boucher Hyundai of Waukesha - Service Center

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February 01, 2020

From the moment I drove through the opening doors I felt taken care of! Alicia was attentive to every question I had regarding my Hyundai and I was very happy when I drove away in a newly-washed and repaire More

by Carolee
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter, Jean Sommers
Feb 04, 2020 -

Boucher Hyundai of Waukesha responded

We are so glad we were able to make your service experience a positive one, Carolee!

January 31, 2020

Jean and Randy are who I mainly deal with and why I return. They both are phenomenal! Jean took care of me with my last visit More

by Rngarthee
Recommend Dealer
Yes
Employees Worked With
Randy Malitz, Jean Sommers
Jan 31, 2020 -

Boucher Hyundai of Waukesha responded

We are so glad Jean and Randy are able to continuously provide you with amazing service here at Boucher! Thank you for sharing.

January 29, 2020

Great! Fast, efficient service! Friendly greeting. Pleasant waiting area with complimentary coffee and treats. All in all, a good experience. Boucher treats More

by JANETJANETJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 29, 2020 -

Boucher Hyundai of Waukesha responded

Janet- we are glad you felt comfortable waiting for your vehicle to be serviced. Please reach out to us if there is anything else we can do for you!

January 28, 2020

Boucher is outstanding! I'm very pleased with the quality of service I received. Nikki was friendly and very helpful and set up the appointment for me. Randy was awesome and More

by PROUDPAPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Dianov, Nikki Laufer, Randy Malitz
Jan 29, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for this very thoughtful review!

January 26, 2020

Randy was great. They took care of an issue I thought was something totally different. Randy returned my call, set up an appointment, put me in a loaner and service took care of the issue. The whole process More

by Raider
Recommend Dealer
Yes
Employees Worked With
Scott Langhoff , Randy Malitz
Jan 27, 2020 -

Boucher Hyundai of Waukesha responded

We are so thrilled to hear Randy was informative and helpful throughout your service appointment with us!

January 24, 2020

Great Service Great service as always. It was a pleasure to be back at Boucher. They performed the recommended maintenance within the timeframe. Everything was ex More

by brian@kdrlawyers.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Jan 24, 2020 -

Boucher Hyundai of Waukesha responded

We are glad to hear we were able to provide you with amazing service here at Boucher, Brian!

January 23, 2020

Good work, but takes forever to get in for an oil change! Service dept. is very nice. My car was done when expected. Nice waiting area More

by LTLANGL15
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Jan 24, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for taking the time to write a review about your experience with us!

January 23, 2020

2nd Response - Thanks for honoring warranty Hi, Boucher did a great job, and honored my warranty for an issue with my rear defrost. However, I already answered a survey about this, and do not More

by joec0518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Malitz
Jan 24, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for the review! Additionally, we are unable to find your name in our system. If you wouldn't mind calling us at 262-522-1000, we can mark you on our database to not receive any more surveys. We hope to hear from you soon so we can get you on the list as soon as possible. Have a great day!

January 22, 2020

We have been going to Boucher for almost 20 years we have bought 3 new cars there and 2 used ones , we think the service department is amazing , friendly service , very clean ,customer friendly More

by BANDRSEIDENS
Recommend Dealer
Yes
Employees Worked With
Alicia Gunter, Randy Malitz
Jan 24, 2020 -

Boucher Hyundai of Waukesha responded

Your continued patronage means the world to us! Thank you for the exceptional review and we hope to see you again soon!

January 22, 2020

Always great Wouldn't take my Hyundai anywhere else Trust them to be honest with what repairs I need,,Comfortable waiting room great customer service. The end More

by CMADD50779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Phelps
Jan 24, 2020 -

Boucher Hyundai of Waukesha responded

Thank you for your trust, we're thankful for amazing customers like you!

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