Boucher Hyundai of Waukesha - Service Center
Waukesha, WI
2,042 Reviews of Boucher Hyundai of Waukesha - Service Center
Great Service Rep Jean Sommers is the main reason we continue to get our vehicles serviced at Boucher Hyundai. We purchased both of our Hyundais from Boucher (new) and Jean Sommers is the main reason we continue to get our vehicles serviced at Boucher Hyundai. We purchased both of our Hyundais from Boucher (new) and have always gotten our service there. Jean is responsive, honest, friendly and goes the extra mile. The only issue with this most recent service (replace tires on Sonata) was that there was some sort of grease on the interior ceiling of the vehicle by the driver side visor that I cannot get out. I assume it was just an oversight but has left a brown stain there. More
Good care Jean is concerned about her customer. She was helpful insofar as helping me with an issue that concerned me with my car. Both she and the tech took me Jean is concerned about her customer. She was helpful insofar as helping me with an issue that concerned me with my car. Both she and the tech took me over and we examined an issue I believed was there. It was very helpful and enlightening. The area is always clean and the service is good. More
Oil and tire rotation Had a scheduled appointment in and out in a timely manner. Also offered a complimentary car wash. People in the service department were very friendly Had a scheduled appointment in and out in a timely manner. Also offered a complimentary car wash. People in the service department were very friendly. More
Fast, friendly service I took my car in for the routine scheduled maintenance - oil, fluids, tire rotation, General checks, etc. The team at Boucher is always friendly and e I took my car in for the routine scheduled maintenance - oil, fluids, tire rotation, General checks, etc. The team at Boucher is always friendly and efficient. More
Everything went alright I went there to get a new smart key and have it programmed. I was originally told it would take 45 min, and everything was done in 40 min. So i was ha I went there to get a new smart key and have it programmed. I was originally told it would take 45 min, and everything was done in 40 min. So i was happy with it. The waiting area is not large but it has drinks and snacks, which is nice. I wouldn’t mind going back and spending time there while my car is being serviced. More
Excellent Experience Randy provides excellent communication in working the appointments and what is needed with the vehicle. I am a big supported of the valet service bei Randy provides excellent communication in working the appointments and what is needed with the vehicle. I am a big supported of the valet service being offered on the Genesis and they are always on time and communicate well More
They Don’t pay attn to women I am a new customer and each time I call about my car making noise they dismiss me and they have have textbook answers. All robots and they say they c I am a new customer and each time I call about my car making noise they dismiss me and they have have textbook answers. All robots and they say they couldn’t find any noise. Now here I go back for the third time for the same thing getting worse. More
Better. Much better service this time but am still disappointed about my bad service last time. I did not really talk to anyone this time except when picking Much better service this time but am still disappointed about my bad service last time. I did not really talk to anyone this time except when picking up the keys and paperwork so it all went well this time. More
Great Service Randy and his team were very friendly and efficient when I arrived. The guyz finished the work on my car before the promised time, and didnt try to u Randy and his team were very friendly and efficient when I arrived. The guyz finished the work on my car before the promised time, and didnt try to upsell or mislead me. More
Checking my car Only thing, I was there waiting for 3 hours...usually I’m in and out of there in about an hour. I’m happy nothing was wrong tho.., supposedly. Only thing, I was there waiting for 3 hours...usually I’m in and out of there in about an hour. I’m happy nothing was wrong tho.., supposedly. More