Boucher Hyundai of Waukesha - Service Center

Can’t Believe it! Car went in for a scheduled oil change plus tire rotation; part of a service package. Also to find out what is causing Transmission drive display to d Car went in for a scheduled oil change plus tire rotation; part of a service package. Also to find out what is causing Transmission drive display to disappear. They had the car the entire day to find n fix this issue which has occurred before. Sent pics of the issue to service; along with a detailed description. Also notified them that I needed the car back by 3pm. I never received progress call / curiosity call. I had to call a hour before pick-up time to find out what was going on. Then I was told nothing could be done because no error codes etc. They had been going out throughout the day: starting car and putting in reverse, so transmission would duplicate issue. So car just sat most of day doing nothing. I was told they needed more time to find the problem. Funny how my wife found tons of similar transmission issues documented on same make n model from others like me. Manager was nice enough to tell me if it happens again to bring back so can spend more time on issue. By the way I have the extended warranty package. I was never even offered a loaner car so they could keep my car. Then I get home and check my oil since it was just changed by professionals; to find it was overfilled again. I previously had the same exact issue happen. Idiots overfilled oil and I had to take it back in so they could see I wasn’t making it up. NOW this xxxx happens again!!!! I haven’t even called back yet to xxxxx; too afraid I will loose my temper. Kinda also fear retaliation on my car ( since having extended warranty). I will call soon but find this pathetic to happen again. Must be trying to ruin my engine. Won’t ever buy another car from here. Might even go to different Hyundai service center. More

Professional all the way. Great dealership. Always enjoy going in and receiving the friendly welcomes and smiling faces. They always have time to answer my questions, and show Great dealership. Always enjoy going in and receiving the friendly welcomes and smiling faces. They always have time to answer my questions, and show me what’s new at Hyundai. More

Standard Service Alicia was great. Prompt service, great communication and ensured I had everything I needed. Would highly recommend working with her anytime you visit Alicia was great. Prompt service, great communication and ensured I had everything I needed. Would highly recommend working with her anytime you visit the Hyundai Service Shop. More

Maintenance My whole experience was wonderful! From check in to leaving nothing but polite staff and wonderful techs! The waiting area was clean and quiet. I was My whole experience was wonderful! From check in to leaving nothing but polite staff and wonderful techs! The waiting area was clean and quiet. I was able to do homework while I waited! More

Service Excellent and Timely Service. Kept informed of work process, options, pricing throughout visit. I will continue to have service there, and would rec Excellent and Timely Service. Kept informed of work process, options, pricing throughout visit. I will continue to have service there, and would recommend to others. More

OIL CHANGE, TIRE ROTATION Edward Phelps very helpful not pushy.everyone very nice. I just thought and hour and one half was too long for oil change and rotation when service de Edward Phelps very helpful not pushy.everyone very nice. I just thought and hour and one half was too long for oil change and rotation when service department not very busy. More

Friendly quick, friendly, service experience! Oil change and car review in less than an hour- clean and comfortable waiting room—- it was a good experience - quick, friendly, service experience! Oil change and car review in less than an hour- clean and comfortable waiting room—- it was a good experience - would go back More

Service From the point of making the appointment to the time the vehicle was serviced and finished the service department was wonderful and everything was exc From the point of making the appointment to the time the vehicle was serviced and finished the service department was wonderful and everything was excellent. More

Oil change Oil chamge w tire rotation. Great reception and done in less than the time specified. Akicia was friendly and asked me questions regarding my vehicle. Oil chamge w tire rotation. Great reception and done in less than the time specified. Akicia was friendly and asked me questions regarding my vehicle. More

Great service Professional customer and vehicle service. Had oil changed and tires rotated in less than an hour. Very happy with Boucher. Only Hyundai delearship I Professional customer and vehicle service. Had oil changed and tires rotated in less than an hour. Very happy with Boucher. Only Hyundai delearship I will go to. More