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Boucher Hyundai of Waukesha - Service Center

Waukesha, WI

4.1
2,066 Reviews

2,066 Reviews of Boucher Hyundai of Waukesha - Service Center

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April 13, 2022

Pleasant, informative and the staff always seems they want to help. Management with John D is their to assist if necessary. Wonderful experience More

by rjmteebox@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Thole
Apr 13, 2022 -

rjmteebox@yahoo.com responded

Thanks

April 12, 2022

My service appointment went smooth. Advisor was friendly and helpful. Enjoyed the coffee and popcorn and the carui wash was a nice plus. More

by mkhrbst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

April 12, 2022

Jean was great! However, our experience leaving messages about scheduling service (not through Jean personally) was horrible. We leave numerous messages and never re More

by mtluciano87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 21, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for your honest feedback. We apologize we were not able to give you better service. If there is ever anything else we can do for you, please let us know. Thank you.

April 12, 2022

Service writer very up beat and very Courteous. Salesman walking thur asking me how’s it going today we have coffee. & soda here if you want. Car was done in 35 minutes. Great experience today! More

by BURKWALDRJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Doble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Boucher Hyundai of Waukesha responded

Thank you so much for the awesome review! Take care!

April 11, 2022

It would be convenient for the cashier to apply coupons. It would cut down on multiple trips. More

by Mommyg64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 21, 2022 -

Boucher Hyundai of Waukesha responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

April 11, 2022

Liked the woman that helped me a lot and she let me know where everything was. It’s my first time coming in for service and she made sure I knew what was going on. She’d get a five star for sure. One star t More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 21, 2022 -

Boucher Hyundai of Waukesha responded

Sarah, we are so sorry for the door handle! Please don't hesitate to reach out to our service manager with any issues! We hope you'll give us another opportunity to make it up to you.

April 09, 2022

As always, my Service advisor Jean Sommers greeted me with a smile. The service work was completed within the scheduled time. More

by Turbine Wizard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Sommers
Apr 18, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for the awesome review!

April 07, 2022

Pocked up my car on time, did routine maintenance and car was back in a few hours. Great service and i am very appreciative! More

by bagleman2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Diez
Apr 18, 2022 -

Boucher Hyundai of Waukesha responded

Thank you for the kind words! We appreciate your business!

April 06, 2022

The service department is very pleasant and helpful. My car always comes back clean and the drivers are very nice. More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bartolotta, Randy Malitz
Apr 21, 2022 -

Boucher Hyundai of Waukesha responded

Thank you, Lori, for the great review! Take care.

April 06, 2022

Did well helping when needed. Could have been more communicative. But took care of me when I needed to bring my car back in multiple times. More

by SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex , John Diez
Apr 21, 2022 -

Boucher Hyundai of Waukesha responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

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