Boucher Hyundai of Waukesha - Service Center

Dan Dobel kept us updated on our daughters car and did a great job making sure it was repaired back to new! Thank you! great job making sure it was repaired back to new! Thank you! More

Very friendly and attentive to all questions and concerns about my vehicle. Everyone at the dealer treats you with respect. about my vehicle. Everyone at the dealer treats you with respect. More

Normally, I rate everything as top notch (5). I just had a bad experience this time. I dropped the car off the night before and indicated on the drop box envelope I needed it by 11 am. I learned later that a bad experience this time. I dropped the car off the night before and indicated on the drop box envelope I needed it by 11 am. I learned later that Brandon was assigned to the case. No one called me, even at 11 am. I waited until around noon. I called several times and was just able to leave messages. Still, no return call. I finally called the service manager and he had Brandon call me, but it wasn’t until 2 pm. It’s very frustrating to wait so much time without a response. The appointment was made over a month before for my trunk latch that wasn’t opening with the touch of a button (it was a recall). I’m used to much better treatment from you in the past. More

Dan Double and the Service Team at Boucher Hyundai is nothing but TOP NOTCH !!! Their Attention to Detail , and Customer Oriented is Superior ! nothing but TOP NOTCH !!! Their Attention to Detail , and Customer Oriented is Superior ! More

I arrived a little early and the team went right to work and finished my oil change and tire rotation earlier than promised. Jeanne explained the results of of my multi-point inspection and accompanied me t and finished my oil change and tire rotation earlier than promised. Jeanne explained the results of of my multi-point inspection and accompanied me to the cashier where I used a discount coupon received in the mail. I was pleased with all aspects of my visit. More

Very helpful with a problem after a warranty engine replacement. Kept us appraised of status and arranged for a rental car through the national office of Hyundai. Dan was very helpful. replacement. Kept us appraised of status and arranged for a rental car through the national office of Hyundai. Dan was very helpful. More

Dealership very helpful and really does a good job. I'm a customer for more than 10 years, they are the best. Very respectful to females. a customer for more than 10 years, they are the best. Very respectful to females. More

Service was good, but I feel that I was highly overcharged for the fuel injection work. overcharged for the fuel injection work. More

Dealership is clean. I get confused about why each repair item is scheduled to take an hour. That is to say, " oil change one hour" then "trunk patch one hour". Two items, two mechanics, two hours. repair item is scheduled to take an hour. That is to say, " oil change one hour" then "trunk patch one hour". Two items, two mechanics, two hours. Sometimes, it is hard for me t dedicate two hours, plus an hour drive time for two small tasks. So, I only have one function done by you, and the other function done by some local person, at a more suitable time . Car was wasn't working. More

Service completed quickly and competently. Scheduling was easy. No complaints. (Not everything needs to be 15 words) easy. No complaints. (Not everything needs to be 15 words) More