Boucher Nissan of Waukesha

Always a pleasure to have them work on my cars. I can always trust Mike to see that everything is taken care of properly. I can always trust Mike to see that everything is taken care of properly. More

Mike always delivers great service! I can always count on Mike to address and resolve my issues. I can always count on Mike to address and resolve my issues. More

It was the 5000 Mike maintenance if oil change, filter and tires. Very pleasant customer service. and tires. Very pleasant customer service. More

Excellent service, took care of everything we needed done to the vehicle in a timely manner, and very good customer service! to the vehicle in a timely manner, and very good customer service! More

Dealing with Lenny was excellent. Service department has gone downhill. Takes the Service department a long time to answer Service department has gone downhill. Takes the Service department a long time to answer More

Was faster than normal Wish I could have gotten a car wash but it was too cold Service was good wash but it was too cold Service was good More

Came in for an oil change and tire rotation. Left with missing lug nut, a missing bolt in my skid plate the rotation never completed and an oil leak. Came back and was told I needed 3000 in repa Left with missing lug nut, a missing bolt in my skid plate the rotation never completed and an oil leak. Came back and was told I needed 3000 in repairs to fix the oil leak. Brought home cleaned the area, and removed the oils filter and it was so loose all I removed it with two fingers. Cleaned and replaced and have not had an oil leak since. Shady work and untrustworthy technicians. You lost my business at all your dealerships. It is now been over a week since simply tightening the oil filter and cleaning the surface before reapplying it and not a drop of oil. Your technician is a flat out liar. Scam artist. More

Explained everything great, fixed my problem with the least expensive solution. Also the customer service when paying was great-remembered I had rewards points I could use. least expensive solution. Also the customer service when paying was great-remembered I had rewards points I could use. More

Another top notch outing to Boucher Nissan service department. Michael is always a pleasure to deal with and he is extremely helpful and honest! You guys are lucky to have him! department. Michael is always a pleasure to deal with and he is extremely helpful and honest! You guys are lucky to have him! More

This visit not up to usual standards. Employee I worked with has been difficult twice in the past. I try mightily to avoid him. He always tries to oversell, does not listen, talks down t Employee I worked with has been difficult twice in the past. I try mightily to avoid him. He always tries to oversell, does not listen, talks down to women condescending, I honestly know a lot more than I’m sure he’s giving me credit for - like, that I do not need to replace my entire rear windshield wiper motor when replacing the blade would suffice. As I considered, somewhat confused about this, and dissatisfied with his explanation, I declined that replacement which was met with scowling disapproval. Once I declined, another employee supported my decision and then informed me that I would have had to sign a waiver releasing liability if he if he broke the glass. Something he failed to disclose. This time, I went in for a simple battery replacement and left with a $266.00 bill. No conversation, no options, he just did it. Had I known before the installation, I may have chosen to go elsewhere because I know I can get a less expensive battery at freaking Costco. I bought my car from you. All of the work has been done by you but I will NOT deal with him again and unless I can avoid him, I’ll be going elsewhere. More