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Boucher Volkswagen Marketplace of Franklin

Franklin, WI

Overview
Employees
Reviews
Vehicles
4.7
1,234 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day. There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life. When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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6420 S 108th St

Franklin, WI

53132

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Showing 1,234 reviews

January 11, 2024

Great And fast service The technician was great and the service was very fast The technician that greeted us was great and the service was very fast More

by SUSAN.SCHAFF
Recommend Dealer
Yes
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Susan, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 11, 2024

I went to the dealership for installation of mud guards. Service advisor was very friendly and work was completed in a very reasonable amount of time. More

by LANDRSN07
Recommend Dealer
Yes
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2024

Good They did a good job. They were good at communicating. I like their service More

by jjjunek
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We're looking forward to your next visit with us!

January 11, 2024

Great as usual Our experience at the express service department has always been exceptional. This visit includes More

by susan.meinel
Recommend Dealer
Yes
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Susan, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 11, 2024

Service was performed quickly and explanation was provided as to what needed to be done. More

by TEWAGNER0
Recommend Dealer
Yes
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.

January 11, 2024

great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by chriswindsor
Recommend Dealer
Yes
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Chris, your wonderful feedback and rating mean a lot to us. Please let us know if we can ever help you in the future.

January 11, 2024

Fast and efficient The snacks were wonderful. Also the coffee was plentiful. I appreciate the very clean bathroom. More

by DAXTELL0
Recommend Dealer
Yes
Employees Worked With
Had an oil change. Don't remember who.
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 11, 2024

Been going to this dealership for many years. I have always had excellent service. Thanks More

by SNELSON476
Recommend Dealer
Yes
Employees Worked With
Jason Zakszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zakszewski
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Jul 22, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Thanks for sharing about your experience with Boucher Volkswagen Marketplace of Franklin. We appreciate your business and hope to see you again soon! Matt Larsen (Service Manager) (414) 525-1100

January 11, 2024

I had a scheduled appointment and was told 1 - 1. 5 hours. It was 2.5 hours before my car was done and did not get a car wash. I later got a text stating I did not show up for my appointment?? More

by Lauraroller
Recommend Dealer
No
Employees Worked With
David Eichstaedt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichstaedt
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi Laura, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our manager, Sean Christofferson, at 414-525-1100 so that we can make this right.

January 11, 2024

Service took a longer time than it had in the past. It was 30 to 45 to minutes longer than they told me it would be. No one updated me on the delay. More

by MICHAL630
Recommend Dealer
Yes
Employees Worked With
David Eichstaedt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Eichstaedt
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Jan 12, 2024 -

Boucher Volkswagen Marketplace of Franklin responded

Hi, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our manager, Sean Christofferson, at 414-525-1100 so that we can make this right.

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