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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,235 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,235 reviews
February 10, 2020
This was my 2nd car purchase from this dealer, and have had excellent service both times. Their pricing and trade valuation is extremely fair, and customer satisfaction seems like a big priority for the st had excellent service both times. Their pricing and trade valuation is extremely fair, and customer satisfaction seems like a big priority for the staff. Also very impressed with the new electronic document process - a huge shift from the pile of paper many dealerships still use. More
by enduron8
Employees Worked With
February 08, 2020
Every single person we worked with at Boucher Volkswagen went above and beyond to help us and make sure we were happy and well taken care of. Our sales man Sam W was incredible to work with. He is very frie went above and beyond to help us and make sure we were happy and well taken care of. Our sales man Sam W was incredible to work with. He is very friendly and professional. This was our second vehicle that we bought from him. Amazing staff that truly cares! We will definitely be back. Thank you for such a great experience! More
by bperez
Employees Worked With
Samuel Wiroll
February 07, 2020
Purchased a used Lexus GX460 recently from Boucher VW. I have to say the whole process was excellent. Salesman and used car manager top- notch. have to say the whole process was excellent. Salesman and used car manager top- notch. More
by scottjags
February 01, 2020
Conscientious, professional, friendly Tony did an exceptional job selling me the car, while I knew exactly what I wanted he went above and beyond to make sure I was satisfied, all while be Tony did an exceptional job selling me the car, while I knew exactly what I wanted he went above and beyond to make sure I was satisfied, all while being very friendly I highly recommend. More
by Odile
Employees Worked With
Anthony McBain
January 31, 2020
Disappointed to be a female and be Ripped off by service consultant. Paid for two parts didn’t need. Thank to honest mechanic got a refund for 1 item. This is frustrating. I will not be returning. consultant. Paid for two parts didn’t need. Thank to honest mechanic got a refund for 1 item. This is frustrating. I will not be returning. More
by Anneegan
Verified CustomerEmployees Worked With
Marisol Simental
January 31, 2020
Perfect as always. I have been going to this store for over 10 years. The crew here is exceptional and especially David Eichstadt. Rates are fair, given the level of w I have been going to this store for over 10 years. The crew here is exceptional and especially David Eichstadt. Rates are fair, given the level of work, but most of all the service is consistent and the communication is great. More
by Mark S Werner
Employees Worked With
January 30, 2020
Awesome Bucher was great. I've literally been treated like a visus by Russ Darrow's service department and am so glad to be working with people I can trust. Bucher was great. I've literally been treated like a visus by Russ Darrow's service department and am so glad to be working with people I can trust. More
by ANNEEGANWAUKAU
January 30, 2020
Had another great experience. Had my car towed in after hours. Dave called me with an estimate by 8:30 the next morning and the car was repaired by 2:30. Couldn’t have been better! hours. Dave called me with an estimate by 8:30 the next morning and the car was repaired by 2:30. Couldn’t have been better! More
by JAFREDERICKSON
Employees Worked With
January 30, 2020
My salesman was ready and waiting when I arrived, as was the vehicle I came to see. The dealership was very clean, bright, and nice. A+ experience. the vehicle I came to see. The dealership was very clean, bright, and nice. A+ experience. More
by DOUGLAS.B.BERG
Employees Worked With
Mike Streff
January 28, 2020
All Around Wonderful Experience I did a vast search and sent out lots of e-mails when looking for a new vehicle prior to my lease ending. I had great correspondence with Luis which I did a vast search and sent out lots of e-mails when looking for a new vehicle prior to my lease ending. I had great correspondence with Luis which made me set up a visit to VW in Franklin. I honestly never thought I would drive a VW until it actually happened. I was going to go in a very different direction until I met Luis and Sean. All of the terms were transparent which was very important to me. I've driven my new Jetta R-line for four days now and I'm overwhelmed with pleasure in the quality of the vehicle. More
by JONKLOTH
