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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,236 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,236 reviews
January 10, 2020
Your staff always goes out of there way to help,And are very knowledgeable at time of service and help in recovering coupons to help lower my cost. very knowledgeable at time of service and help in recovering coupons to help lower my cost. More
by WIREDAWG1836
Verified CustomerEmployees Worked With
January 09, 2020
I had a very good experience at the dealership customer service was excellent the area was very nice I sat in waiting for my vehicle will let people know that they have good service. service was excellent the area was very nice I sat in waiting for my vehicle will let people know that they have good service. More
by SHARONWEBBER99
Employees Worked With
Service department
January 09, 2020
Everyone here I worked with did their best to get me into a new golf r. Surprisingly a very pleasant trip to the car dealership! Thanks guys! a new golf r. Surprisingly a very pleasant trip to the car dealership! Thanks guys! More
by ANDYJAB
January 08, 2020
Sunroof drain The sunroof was fine. I had asked the service rep to look at my outside temp indicator. One works and the other does not. They looked at it, the tech The sunroof was fine. I had asked the service rep to look at my outside temp indicator. One works and the other does not. They looked at it, the tech people did not know how to fix it. His response to me was next time they would have to call VW for their opinion. My question was, why didn't you do it today and there was no real answer from him. I was very disappointed to his response. More
by DADDOBNER
Employees Worked With
Samuel Wiroll
January 08, 2020
Oil Change First time I have taken advantage of the "Quick Service" division of Boucher VW and it was a very happy experience. I was greeted promptly, told that First time I have taken advantage of the "Quick Service" division of Boucher VW and it was a very happy experience. I was greeted promptly, told that there were a few customers ahead of me and what the expected wait would be. I sat down, had a bag of fresh popcorn and a little fresh coffee, did a bit of catching up with friends and the car was done. The only negative was that I had to pay for the oil change and tire rotation:):) More
by OWRG
Employees Worked With
David Eichstaedt
January 07, 2020
When I purchased my Jetta on Saturday the salesman Joe K. and Phil the finance rep.were very helpful and informative. I would definitely buy from this dealership again ! Love my Jetta! and Phil the finance rep.were very helpful and informative. I would definitely buy from this dealership again ! Love my Jetta! More
by Kathi Treiber
Employees Worked With
January 03, 2020
Great Rare car at a fair price! Was looking for a hard to find TDI, this dealership had not only 1 but 2 that were pretty similar to what I was looking for. The car was everything I Was looking for a hard to find TDI, this dealership had not only 1 but 2 that were pretty similar to what I was looking for. The car was everything I had hoped for and it was a no nonsense type of experience. I knew better then to think I could get some kind of discount considering how hard this one was to find and its condition was actually better then what I expected it to be. Really nice car at a fair price with a quick and painless experience to go along with it. Wouldn't have it any other way. More
by FREDTM18
January 03, 2020
Quick, Friendly and Helpful. I always come here for oil changes and anything maintenance else related. Everyone is always so friendly and helpful each time. The wait times are nev I always come here for oil changes and anything maintenance else related. Everyone is always so friendly and helpful each time. The wait times are never that long either. I won't go to any other Volkswagen dealership but this one. :) More
by Ashe
Employees Worked With
unknown
January 02, 2020
Birthday surprise This was a stress free , easy car buying experience. It was a surprise for our daughter and they were helpful and knowledge and helped us pull it off! This was a stress free , easy car buying experience. It was a surprise for our daughter and they were helpful and knowledge and helped us pull it off! More
by RANCHGIRL.BK
Employees Worked With
James Lemke
January 02, 2020
Good service, good prices I went here as a backup to another car I initially wanted. However, after giving me a very competitive offer not only for my trade in, but for my new I went here as a backup to another car I initially wanted. However, after giving me a very competitive offer not only for my trade in, but for my new car as well, and after also setting themselves apart with excellent service, I couldn't help but purchase from Boucher instead. Jake was especially helpful and informative. More
by DRADAMOWICZ
Employees Worked With
Jake Maciejewski
