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Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,187 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 1,187 reviews
May 27, 2021
I arrived for a 10am appointment that I waited for, was 1 hour and 50 minutes for an oil change and tire rotation. I requested a screw to be removed that was in the front tire, was told there was nothing in hour and 50 minutes for an oil change and tire rotation. I requested a screw to be removed that was in the front tire, was told there was nothing in the front tire and "it must if fell out." Was also told I needed a new tire due to having a slow leak. Got home screw was there, now in the back tire due to the tires being rotated. Took it to a mechanic the following business day and the screw was remove. Oh and I do not have any slow leaks in any of the tires. Will never return to this location. More
by Jtriplett
Verified CustomerEmployees Worked With
Helpful May 26, 2021
I recently leased a 2021 VW Jetta and could not be happier with my vehicle and the sales process. Everyone was exceptionally helpful and friendly. Thank you to the entire Boucher team, especially my s happier with my vehicle and the sales process. Everyone was exceptionally helpful and friendly. Thank you to the entire Boucher team, especially my salesperson Tony! More
by jessicakoth
Employees Worked With
Anthony McBain
May 26, 2021
Everyone was super friendly and very easy to work with! Explained everything very well for someone who knew basically nothing coming in! Would definitely come back in the future! Explained everything very well for someone who knew basically nothing coming in! Would definitely come back in the future! More
by EFREIHEIT2014
Employees Worked With
Samuel Wiroll
May 24, 2021
Very easy to work with. Received a loaner car till the part was received and worked very well with my time schedule for that week. part was received and worked very well with my time schedule for that week. More
by CINDFREDRICK
Employees Worked With
May 23, 2021
After considering a variety of brands, including Audi and Mazda, I bought my first VW. Jimmy was most helpful. I am waiting for a few post-sale things to be taken care of. I trust Boucher will deliver. Mazda, I bought my first VW. Jimmy was most helpful. I am waiting for a few post-sale things to be taken care of. I trust Boucher will deliver. More
by Bev
Employees Worked With
James Lemke
May 23, 2021
We had a really great experience with this dealership. Nick is a great salesperson. They were very helpful and went above and beyond our expectations Nick is a great salesperson. They were very helpful and went above and beyond our expectations More
by LTLANGL15
May 22, 2021
No appointment needed in the service department. Oil change and check over for 4000 mile trip out west. Know exactly car issues for next visit in 5000 miles change and check over for 4000 mile trip out west. Know exactly car issues for next visit in 5000 miles More
by BGARVES
Employees Worked With
May 21, 2021
Very friendly and process was relatively painless. Luis is a wonderful employee and I would recommend him to anyone looking for a new car! Bravo. is a wonderful employee and I would recommend him to anyone looking for a new car! Bravo. More
by JODIHACKL
Employees Worked With
May 21, 2021
Great customer service that provided a smooth easy Great customer service that provided a smooth easy transaction. Luis Veguilla help me find vehicle what I want Golf GTI autobahn and thanks Phillip Great customer service that provided a smooth easy transaction. Luis Veguilla help me find vehicle what I want Golf GTI autobahn and thanks Phillip Bergman for help with paper work More
by Victor Petrushchenkov
May 21, 2021
I've been dealing with the VW Boucher group for almost 10 years now. First with Boucher VW in Racine and now with Boucher VW in Franklin. This is my third lease vehicle and Michael Tillman has been a big h years now. First with Boucher VW in Racine and now with Boucher VW in Franklin. This is my third lease vehicle and Michael Tillman has been a big help through every one of them. I come up with a myriad of questions and requirements and Michael handles everything in stride. Very personable, honest and sincere. The service department is just as wonderful and David Eichstaedt in service takes care of any issues that arise. The one thing that stands out to me the most, being a woman, is none of the men patronize or speak to me as if I'm helpless. They TRULY show respect towards women and that goes a long way with me. Boucher VW is a great place to get your vehicle from and build a relationship with. More
by WISDOGMOM
Employees Worked With
Other Employees :
Phillip Bergman in Finance - 5 Stars
