Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,234 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
September 01, 2020
Me and my sister have both previously bought vehicles from Justin. I came back to Justin for my purchase because we were treated so well by him in the past. Had a few credit issues this time and he treat from Justin. I came back to Justin for my purchase because we were treated so well by him in the past. Had a few credit issues this time and he treated me with respect and worked with me to get the best deal. Brian in the Finance Department also worked very hard to get me the best deal. I will always recommend Boucher VW to my friends and family! More
by TVANDREEL
Verified Customer
August 30, 2020
Boucher's staff is very knowledgeable and accommodating. Routine appointments to the service department are easy to make and they get you and out in a heartbeat! Routine appointments to the service department are easy to make and they get you and out in a heartbeat! More
by MILMARK
August 28, 2020
Love the cars, great performance and value. Nick is great to work with, the first person I will call when I am in need of a car. great to work with, the first person I will call when I am in need of a car. More
by BEN60
August 27, 2020
Good work from front desk to check out. Very polished and professional. They really took care of me and I will return to their care. professional. They really took care of me and I will return to their care. More
by budischmike
Employees Worked With
August 26, 2020
My visit to the dealership was a positive experience. The staff was extremely friendly and the service was fast. I inquired about a bike rack and the gentleman from the service department was very knowledgea staff was extremely friendly and the service was fast. I inquired about a bike rack and the gentleman from the service department was very knowledgeable and eager to assist. More
by ONEPENKNEE
August 26, 2020
Unfortunately my brand new car already needed a new steering gear but it was taken care of in one visit. There was also a computer program update that they did for me. So far so good. Only time will steering gear but it was taken care of in one visit. There was also a computer program update that they did for me. So far so good. Only time will tell. More
by BDB1028
Employees Worked With
August 25, 2020
Excellent customer services by Brian -- on phone and in person! Met me at door, listened to my concerns, followed up on everything. I also saw him interact with another customer with excellent listening a person! Met me at door, listened to my concerns, followed up on everything. I also saw him interact with another customer with excellent listening and communication skills. The only thing I wasn't aware of was the price of my oil change, which I should have asked for when I made the appointment on the phone. Thank you. More
by Manross
Employees Worked With
Brian Piper
August 22, 2020
Jim was great to work with. He listened to what we were looking for and found the perfect car for us. Very nice, friendly and helpful. Will buy from Jim again! looking for and found the perfect car for us. Very nice, friendly and helpful. Will buy from Jim again! More
by Dawn
Employees Worked With
James Lemke
August 21, 2020
Awesome service!!! Dave always explains in detail Everything that needs to be done. Excellent service as always ! The only thing missing this time was I didn’t wash my car lol Everything that needs to be done. Excellent service as always ! The only thing missing this time was I didn’t wash my car lol More
by JGORDON80
August 19, 2020
Best experience I have ever had purchasing a vehicle. I have purchase two new vehicles before from other dealerships and dreaded purchasing another. Not Anymore! have purchase two new vehicles before from other dealerships and dreaded purchasing another. Not Anymore! More
by Loving life
Employees Worked With
Brian from finance , Mike Streff
