Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Boucher Volkswagen Marketplace of Franklin
Franklin, WI
1,234 Reviews
The Boucher Automotive Group began back in 1977, but it can trace its roots back to 1956 when Gordon F. Boucher first began his automotive career at a local Milwaukee dealership. Twenty-one years later he set out on his own to create the best dealership he knew how to. Turns out, he knew how to make some pretty great dealerships. in 2005 Frank Boucher Chrysler Dodge Jeep RAM of Janesville opened it's doors and is just one of 18 franchises that operate in Southeastern Wisconsin. Boucher has been rated in the top 10% for customer satisfaction among dealerships in the United States. Through all that, the Boucher Automotive Group has not forgotten where it came from, and we never pass up an opportunity to work with local charity groups and organizations to improve the communities where we live, and we often give back to the Janesville, Madison, Delavan, Lake Geneva, and Northern Illinois communities we serve each and every day.
There is a new Chrysler, Dodge, Jeep, or RAM out on our lot for you. We have nearly 400 new Chrysler, Dodge, Jeep Ram vehicles that represent all of the most popular including Wrangler, Cherokee, Grand Cherokee, Ram, Compass, Pacifica, Durango, and the all-new Gladiator. No matter what type of vehicle you are looking for, we can assure you that there is a CDJR that will fulfill your needs and leave you impressed. Let our friendly staff take you on a tour of everything that Boucher has to offer. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville there are no gimmicks or high-pressure sales. Instead, we streamline every detail of the car-shopping process so you can find the vehicle you want fast. In fact, it’s our no-nonsense approach that makes customers for life.
When you need a pre-owned vehicle, you want to make sure that you are getting something that is representative of the high level of quality that you deserve. We are only interested in providing you with the absolute best in used vehicles, and we take the time to inspect each one so that we can make sure that it is ready to give you the reliability and the safety that you want in a vehicle. Our selection is bound to have the perfect used vehicle for you that will not only fulfill your needs, but also fit right into your budget. At Frank Boucher Chrysler Dodge Jeep RAM of Janesville, we want you to forget about the negative experiences that you may have had with used cars at other dealerships in the past, and just remember that we have your best interests in mind.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,234 reviews
August 13, 2020
Never fails, every time I bring my car in, everyone is always so friendly and helpful. I worked with Brian Piper this time and he did an excellent job! always so friendly and helpful. I worked with Brian Piper this time and he did an excellent job! More
by Ashe
Verified CustomerEmployees Worked With
Brian Piper
August 12, 2020
10000 mile oil change, etc. Everything went well as usual. Very efficient service department and advisors. that is the reason that I continue to come back and buy my cars from Everything went well as usual. Very efficient service department and advisors. that is the reason that I continue to come back and buy my cars from Boucher. More
by carlzaar
August 11, 2020
The service dept and Nick Imig were all ready for me when I arrived. The wait time was very reasonable and the coffee was delicious. I arrived. The wait time was very reasonable and the coffee was delicious. More
by budischmike
August 10, 2020
The entire process was seamless. Nick Imig and general Manager pat Easterlin were exceptionally courteous and knowledgeable. They took extra time to make sure I was completely satisfied. Manager pat Easterlin were exceptionally courteous and knowledgeable. They took extra time to make sure I was completely satisfied. More
by budischmike
August 08, 2020
Visit was great service was great courtesy driver was great ( Steve) work on truck was great and done in the time frame it was supposed to be. Driver picked me up when I got there truck was parked in fro great ( Steve) work on truck was great and done in the time frame it was supposed to be. Driver picked me up when I got there truck was parked in front. Over all great job by everyone. Thanks More
by RUSSELL4158
August 08, 2020
Courteous and helpful employees. Waiting area was clean and disinfected while I was there. Waiting area has coffee, soda, and snacks. Always very thorough and helpful. and disinfected while I was there. Waiting area has coffee, soda, and snacks. Always very thorough and helpful. More
by JAMIELUSIAK
Employees Worked With
August 07, 2020
Michael Tillmann was our salesman for my 2016 Tiguan back in Dec 2019 👍🏻 I love my Tiguan 🙂 I would highly recommend Michael for future sales in Dec 2019 👍🏻 I love my Tiguan 🙂 I would highly recommend Michael for future sales More
by GSTEGER1
Employees Worked With
Marisol is a great service agent
August 06, 2020
Amazing service !! Thank you for always being efficient Your team was able to find a nail in my tire , something that has gone undetected at other places. Your team was able to find a nail in my tire , something that has gone undetected at other places. More
by MERISSA.KELSEY
Employees Worked With
August 03, 2020
Overall we were impressed with VW Franklin. Working with Jimmy we were able to come in and test drive the vehicle we were interested in. They were then able to find the model and color we wanted near by and Jimmy we were able to come in and test drive the vehicle we were interested in. They were then able to find the model and color we wanted near by and have it ready to go within a couple days. Working virtually to get much of the financing done before coming back into finalize the deal saved us time and waiting to negotiate terms. Only wish that the dealership would have prepared the vehicle for us a little better. Spending the amount we did, having that little extra touch of having the car digitally programmed would have been just a small extra that goes a long way. Also throwing in something even touch up paint is a small token of appreciation and no of these little extras were part of the buying process. Not a must have but it makes you truly feel valued as a customer. More
by AB
Employees Worked With
James Lemke, Sean Christofferson
July 31, 2020
Fantastic as usual. Jason is the best. It it it it it it it it it it too many words. Less is more. Done done and done. it it it it it too many words. Less is more. Done done and done. More
by SUSIEQ19725
Employees Worked With
