Boulder Chrysler Dodge Ram - Service Center
Boulder, CO
80 Reviews of Boulder Chrysler Dodge Ram - Service Center
I’ve taken my vehicles to Boulder Dodge since I moved here in 1999. Service is outstanding and the employees are phenomenal. here in 1999. Service is outstanding and the employees are phenomenal. More
I bought a 2014 Jeep Wrangler back in November from this dealership. When I was purchasing it, the salesman told me the dealership had put a lift on the jeep along with larger tires before selling. I did pu dealership. When I was purchasing it, the salesman told me the dealership had put a lift on the jeep along with larger tires before selling. I did purchase a warranty along with the Jeep. Before purchasing the jeep, I had them run a full diagnostic test, since it is a used vehicle. They emailed me the results, which looked like it was completely clean. As soon as I drove the jeep off the lot, problems started accruing. Luckily I had the warranty, because I had to bring my jeep in 4 separate times, all being big issues. The previous issue, an inspector from the warranty company had to come out to inspect my vehicle, due to all of the issues coming up. The inspector then told the dealership that they can no longer work on this jeep, due to it having a lift. My warranty will now be voided. The dealership never let me know this may be an issue, nor are they willing to help me out in any way. They also installed the lift wrong in the beginning. I am not exaggerating when I say this, but I feel like my jeep is going to kill me one of these days. I finally figured out why I am feeling as unsafe as I have been, when the lift was installed, they kept the original steering stabilizer rod, when they needed to install 2. I have a young daughter and I will no longer allow her to ride in my jeep due to the safety issues. Unfortunately, this is my only vehicle, so I am having to risk my life every day. So not only did this dealership install the lift incorrectly, they are now lying stating they never installed it, and they did not warn me regarding the warranty possibly being denied do to the lift kit THEY PUT ON BEFORE I PURCHASED. More
Dealer honoring the oil and tire rotation warranty was Great. Very good service. I was impressed with the Service Manager and when in Boulder I will have my service done there. Great. Very good service. I was impressed with the Service Manager and when in Boulder I will have my service done there. More
Had oil changed, inspection report said front brake pads were worn when they were basically brand new. Front brake pads were NOT worn. This is really bad and is fraudulent to indicate this when it is not th were worn when they were basically brand new. Front brake pads were NOT worn. This is really bad and is fraudulent to indicate this when it is not the case. More
Waited two weeks for an appointment then waited an extra day in shop for them just to over charge me for a check up that I clearly said I thought was under warranty! Waste of time! Bad customer service! day in shop for them just to over charge me for a check up that I clearly said I thought was under warranty! Waste of time! Bad customer service! More