I've been bringing my car to Boulder Nissan for service for close to ten years and have only good things to say about their quality and integrity. The service advisors are knowledgeable, professional, and friendly. I've been working with Kristie for all the years I've been going there and she is just great. I had an older Pathfinder that made it to 190,000 miles (before it was totaled in a hail storm) without any major mechanical problems; which I credit to the quality of Boulder Nissan's regular maintenance. I feel like I have always been treated fairly and that I haven't been sold anything I didn't need. When I've needed to get my vehicle in quickly, they've always fit me in and taken care of the problem as quickly as possible - even when they've needed to order parts. When I have an appointment, the service is always done in a very reasonable amount of time.
I recently purchased a 2014 Murano at a dealership in Denver. Although I love the car, I learned my lesson about where not to purchase a vehicle! I brought the Murano to Boulder Nissan for a factory recall on the power steering system. When I scheduled the appointment, they made sure they had the parts on hand before I brought the car in and the work was done quickly.
The Murano was still under a 30-day warranty from the dealership I purchased it from, and I asked Boulder Nissan to inspect it for any issues. They found two that were significant safety concerns - one of which was the brakes/rotors. They provided me with the documentation I needed to go back to the dealership to get the problems fixed. Then, after the dealership installed new brakes and rotors I could smell them and was concerned that they weren't installed properly. I brought the car back to Boulder Nissan to have them checked. Kristie fit me in on a busy Saturday to make sure I was safe. They checked the brakes and said that there wasn't anything wrong with them and that the smell was coming from a coating on the rotors that should have been removed prior to installation but that wouldn't affect the performance or the longevity of the braking system. That's integrity.
Boulder Nissan in general and Kristie in particular definitely have my loyalty! I live in Denver but will continue to bring my car there because I trust them and because they are very easy to work with. I highly, highly recommend this business!