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Bowditch Ford - Service Center

Newport News, VA

4.6
362 Reviews

362 Reviews of Bowditch Ford - Service Center

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March 25, 2020

I recently took my Ford Raptor into Bowditch Ford for an oil change and for them to look into a ticking noise I was noticing with my vehicle.(vehicle was still in good running condition) Upon completion of More

by '13 Raptor
Recommend Dealer
No
Employees Worked With
Kenn the service advisor, Mike service manager
August 28, 2019

Customer Service Great Service!! She was very helpful and helped me get what I needed in a timely fashion and at a decent price. Very impressive. Continue with the gre More

by CheshireKat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbie Bartron
August 27, 2019

Awesome service Barbie Bartron is the best !! Great personality and service she is personable and attentive she I loved the work done and in a timely manner just gre More

by Graciepoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbie Bartron
July 17, 2019

Ford Escape Service I don’t even know where to begin. I called on July 2nd and scheduled a drop off for my vehicle for July 8th thought that was a while but it was a hol More

by MBerg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harry
June 25, 2019

Inspection 2003 TBird Made arrangements with Al Cusano to have a State inspection on my TBird. Upon arrival today he said that they were backed up, but he would try as bes More

by bigG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano
June 07, 2019

Al Cusano goes over and above the call of duty with our family.We never have to worry about our cars because Al has and will see to our needs. More

by PHILham1$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Toth does great work
June 05, 2019

Al Cusano makes sure my care is safe. I stay with Bowditch Ford because of Al Cusano. He treats me like he would his mother or his grandmother. He respects my intelligence. He assesses More

by Tiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano
June 04, 2019

Al Cusano The service department is one of the best I've worked in a long time. They took the time to answer any questions I had about the repairs needed. Al ta More

by Bullmoose@1514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano
February 01, 2018

Service Called for Service,want to move from one dealership to another and stated I would be purchasing a new truck soon no call back in 5 days. Want be using More

by Stan
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Laurie
November 08, 2017

Engine replacement Very disgusted with the ford trucks and the repair service. Have purchased over 50 ford trucks and have had 2 engines blow under 100k miles but no war More

by Sonja reuter
Customer Service
Recommend Dealer
No
Employees Worked With
Do not know names
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