Whatever you do, do not buy a vehicle from Bowditch. We are extremely disappointed in the outcome of the service through them. They think they have done all that they could to make us happy, however, they have not. They are rude and completely unprofessional. When I spoke with a manager today, about the fact that they sold us a piece of junk, the manager said, "We did not stick a gun up to your head and make you purchase this vehicle." That was extremely rude and unprofessional. I spent tons of money on a warranty, and there is STILL issues with the car. Unluckily for me, I purchased the "best warranty I could buy." (WHAT A JOKE). Now, I'm stuck in a piece of crap vehicle with a $25k loan, with loads of negative equity. They told me when buying this car that I could "refinance". Well, we brought up our credit score, but now can NOT refinance because of the "negative equity." We had not bought with a big dealership prior to this, and we trusted them. Even one of their own employees stated that they should not have sold us that truck. They act us though they have done so much, by fixing some of the problems....however, those problems are covered UNDER MY WARRANTY THAT I PAID FOR So they certainly did not go above and beyond. I have never felt like such a bother to a company, EVER. I highly doubt, even though I have a warranty, the new issues that were pointed out to me today will get fixed. I've yet to hear from the actual person in charge over their either. They all just get on the phone with the GM and he relays messages. Not sure who that person is. And, I am sorry to Lauren, that I have to write this review, because she is the only person who cared at all to help us out over there....HOWEVER, There are many other places to buy a vehicle from. Save your self the headache, heartache, and MONEY!