Bowditch Ford - Service Center

Overall I have been satisfied with all the services performed for both of our cars for several years now. I'm not a car person, so with any work I'm always very suspicious when it comes to work that i performed for both of our cars for several years now. I'm not a car person, so with any work I'm always very suspicious when it comes to work that is recommended that "needs to be done". The reason for the 3 in customer service is that when I asked for a price I'm always quoted a price that is "around this or that price." The only time I was quoted an exact price was when I bought my tires this past year. The only thing I can recommend is that if you have a customer rewards card, is that you check for coupons on the internet. I was quoted by two different people that a brake service would run anywhere from $250-$300, and that there was a $50.00 mail-in rebate. Turned out that when I checked for coupons on-line that Bowditch offered a brake service for $179.99 and I still got my $50 rebate though Ford. Now since they know I'm a regular customer and they must be aware of these on-line coupons. That's the reason why I always have the feeling that I'm being taken for my money, most of the time there is a better deal with a coupon, but they don't always notify you. If I wouldn't have checked myself, I would have overpaid at least by $100 for the same service. For the rest keep up the good work and overall I'm a satisfied customer. More

Overall...I was 100% satisfied with the service even though the problem still exists with my 2011 Escape. I honestly feel the Service Department has & will do all they can until they get it right and S though the problem still exists with my 2011 Escape. I honestly feel the Service Department has & will do all they can until they get it right and Service Advisor Perry Phillips has convinced me that he to is committed to getting it right & that's all I'm asking for. More

This is my second unsatisfactory experience. The first one occurred when I asked for a tire rotation. Service stated they performed the rotation and charged for it, when they did not. When I pointed it ou one occurred when I asked for a tire rotation. Service stated they performed the rotation and charged for it, when they did not. When I pointed it out they, they made up an excuse then did it. This last visit, they were unable to find the problem I went in for. Also, I asked for an oil change- they said they did it. But my Truck's system check states that the oil is currently at 40 percent. More

I have been using Bowditch Ford for the last several years for service of 4 different vehicles and I have found that they are responsive and sincerely seem to want your business. I have never walked aw years for service of 4 different vehicles and I have found that they are responsive and sincerely seem to want your business. I have never walked away from a service experience and wondered if I had been had. The dealer ship is where my son bought his current and first car from and the sales department worked hard for him as well. More

I could not have asked for a more caring person to deal with. He was completely professional and honest. Prefessionalism goes a long way with a person when they are putting trust in you to fix their car an with. He was completely professional and honest. Prefessionalism goes a long way with a person when they are putting trust in you to fix their car and give accurate information as to the problem and the cost. I would recommend to my friends and family this service employee over all of the others. Thank you! More

13 years with y'all now! Al takes care of my car like it was his own,providing timely service and wise advice to keep my "little gold dragon" running. was his own,providing timely service and wise advice to keep my "little gold dragon" running. More

I have allways brought my auto back to Bowditch since I bought it in 2005 for servicing because I like the friendly service,they always do the work well never had to take my auto back for rework. I would r bought it in 2005 for servicing because I like the friendly service,they always do the work well never had to take my auto back for rework. I would recommend this dealership to anyone I know. Thank you for a job well done. More

Al Cusano was as always great to deal with. We fully put our trust in him, and we are very satisfied with the service and the courtesy we have received at Bowditch Ford. our trust in him, and we are very satisfied with the service and the courtesy we have received at Bowditch Ford. More

I am always taken care of very well at Bowditch! They have always been fast and friendly. They take care of all my service needs for my Focus. have always been fast and friendly. They take care of all my service needs for my Focus. More

The mechanic that worked on my car was very rude to me before I even got to say hello. He wouldn't answer any of my questions about what he did to my car and made me feel very uncomfortable and as though before I even got to say hello. He wouldn't answer any of my questions about what he did to my car and made me feel very uncomfortable and as though I was being blamed for the issue. Although the issue was resolved it was not necessary for him to talk down on me. I would not reccommend this to anyone. More