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Bowditch Ford - Service Center

Newport News, VA

4.6
316 Reviews

316 Reviews of Bowditch Ford - Service Center

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December 31, 2010

Al is always friendly, knowledgeable, wants to help take care of your vehicle issues, and most of all is a very honest person. Works with you to schedule appointments that meet your schedule and needs. Al a More

by waltsatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano
December 02, 2010

Bowditch deserves and earned this rating. My inspection was done so quickly; the service dept tried so hard to work me into their schedule on the last day of the month; and the people who work for Bowditch More

by veepatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray in Service Dept; 2 young ladies at lounge front desk
November 07, 2010

Price is commensurate to the quality of work. Expect large price for complex repair. Additional problems maybe revealed upon inspection. Repairs will be performed according to Ford standards. Standard m More

by Reventon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
2 to 4 depending on visit
November 05, 2010

The only thing I was not happy with is that my truck was there for two days getting worked on, yet no one noticed the oil change due now chime and performed the oil change. Other than that I love these guy More

by jimbeebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
October 31, 2010

The dealership is convenient location to work. The employ good people. The jobs that I have had them do have been done right the first time. Even though I have an old truck the parts department always has th More

by wrj107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano
October 21, 2010

I have always had very positive experiences with Al in the service department. I would highly recommend the service department to anyone with the experiences I have had. All three service writers are ver More

by pennyeure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
October 21, 2010

I love Bowditch Ford! All my cars for the last 15 years have come from Bowditch. The sales staff and the service staff both are very friendly and knowledgeable. I never have to wait for any service longe More

by sandersdla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
October 16, 2010

I have been dealer with Bowditch and Al Cusano since 2003 and have always been very pleased with their service. Al has worked with me and has always scheduled my service work that suits my time. Al is very More

by budgolf465
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cusano
October 05, 2010

Our 2002 Explorer was in for "Service engine soon" light. Al is our service guy, this the kind of service you just have to trust someone and I trust Al. He is honest and straight forward. We have two Ford More

by jeffgower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, in the Service Dept.
August 31, 2010

I brought my Explorer in to have my tires rotated and oil changed. When I paid my bill it was $140.00 minus my discounts. Service said my radiator needed to be flushed since it had not been done before and More

by Doemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
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