Bowditch Ford - Service Center

All of my experiences at Bowditch Ford's service department and been great thanks to Al Cusano and his team. His knowledge of vehicle service and his customer relations are outstanding. He is alway department and been great thanks to Al Cusano and his team. His knowledge of vehicle service and his customer relations are outstanding. He is always recommending what is best for the vehicle and the customer. I had my truck in for new front brakes and during the service it was discovered that one of my newly purchased front tires had a nail in the side wall. Good catch!! The day after the service I left on a week road trip and had that problem not been discovered I would not have have as pleasant of time as I did. When service is needed I always ask for Al and his team. More

I visited Bowdicth to have my car inspected. I purchased my vehicle in January 2000 from Joe Gerrity. There have been a few maintenance items that have had to be taken care of over the years, but all in all my vehicle in January 2000 from Joe Gerrity. There have been a few maintenance items that have had to be taken care of over the years, but all in all service has been good. The service at Bowditch over the last 11 years has been exceptional. Thanks to Al Cusano and his team. More

Customer service was great; I was always greated with the unmost professionalism. Everyone is so friendly and can not do enough for their customers. The quality of work is always excellent; all services are unmost professionalism. Everyone is so friendly and can not do enough for their customers. The quality of work is always excellent; all services are provided in a timely mannor. I purchased my car with your dealership, and I must say, it is the best place I have ever purchased a care. No other dealer can compare. More

My husband and I have purchased 2 trucks and 1 car from Bowditch and have all our service done with them. We are very satisfied and will continue to use the sales and service teams in the future. We have Bowditch and have all our service done with them. We are very satisfied and will continue to use the sales and service teams in the future. We have recommended Bowdich to family and friends and will continue to do so... keep up the good work. More

I have been very please with the service from Bowditch Ford. Both my buying experience and my service experience has been wonderful Casy was a great asset for the purchase of both of our vehicles. I ha Ford. Both my buying experience and my service experience has been wonderful Casy was a great asset for the purchase of both of our vehicles. I have recomended Bowditch to several of my friends and encouraged them to check out the lot for both new and used vehicles. More

Working with Al Cusano is always a good experience. He is friendly, knowledgeable, courteous, and always looks out for us. We brought our vehicle in for the 22K warranty check, and Al made sure the work is friendly, knowledgeable, courteous, and always looks out for us. We brought our vehicle in for the 22K warranty check, and Al made sure the work was completed on time. We always go to Al Cusano's team in the Service Dept. More

We three ford vehicles (Lincoln, F-150 and a Mustang)Al is the only service rep. in the area that I trust and will deal with. He is a asset to Bowditch and Ford Motor. Employes like him are hard to find. is the only service rep. in the area that I trust and will deal with. He is a asset to Bowditch and Ford Motor. Employes like him are hard to find. The rest of the service crew seems to first class. From the courtesy driver to the technicians doing the work. Keep up the good work. More

I had warranty work done on a defective key pad. The courtesy shown by Al was great. He told me how long my car would be in maintenance and arranged transportation to my home. When the work was complete courtesy shown by Al was great. He told me how long my car would be in maintenance and arranged transportation to my home. When the work was completed he called and arranged transportation back to the dealership. What was unexpected was the numbers I had programmed in the defective keypad were reprogrammed in the new keypad. I consider this above and beyond normal repairs. This is my 5th car with Bowditch Ford and NEVER have I been disappointed with the sale or service on my vehicles. More

I have dealt with Bowditch Ford for over forty years. I have been treated fairly and have had great experiences, both in the show-room and the service dept. Thanks go out to Al, Dennis, and Keith ! I will have been treated fairly and have had great experiences, both in the show-room and the service dept. Thanks go out to Al, Dennis, and Keith ! I will continue to do business with Bowitch Ford, taking advantage of their competitive prices, excellent services, and family type atmosphere. Recommended FORD DEALER to family and friends. More

Every time I take my vehicle or my wife's vehicle for service, I am warmly welcomed by "Al" in the service department. He always has a smile, and readily knows the history of our vehicles. I know appro service, I am warmly welcomed by "Al" in the service department. He always has a smile, and readily knows the history of our vehicles. I know approximately how long it will take for my vehicle service and I can either wait in a comfortable customer lounge, or even be taken to somewhere I need to go by a customer service vehicle (at no charge by the way). I can also be picked up and returned when my vehicle is ready. The service is always performed by very competant personnel and I have rarely, if ever, had any type of problem after the service was performed. Bowditch Ford has been my dealer for over 15 years, and I will remain a loyal customer as long as I am able to drive. More