Bowen Scarff Ford
Kent, WA
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Brandon Hopper was our sales consultant and did an outstanding job for us from start to finish. We placed a random call to him on a Saturday morning and within an hour he met us on site, arranged for outstanding job for us from start to finish. We placed a random call to him on a Saturday morning and within an hour he met us on site, arranged for a test drive of a Ford Maverick, provided us with a lot of information and education about the model and various options. We weren't ready to buy and were still exploring other options for a vehicle elsewhere. He was fine with that and we left the lot with no pressure or hard feelings. A few days later, I called back to drive another Maverick they had on the lot. He got us in the next day, coming in on his day off. We arrived at 2PM and left at 4:30PM with the vehicle we wanted and a very fair price. There were no coercive tactics or pressure, and the finance manager (Rob Swearingen) was also very helpful and did not pressure us to purchase any extras that we didn't want. The car and Brandon's help did the selling. We are very happy with our buying experience and highly recommend both Brandon, the Bowen Scarff dealership, and the Maverick line. More
We had a great experience working with Chris Kelly on the purchase of our car. Chris was helpful from my first internet inquiry all the way through providing the details we needed to make our decision. We purchase of our car. Chris was helpful from my first internet inquiry all the way through providing the details we needed to make our decision. We were able to work through most of the details and agree on terms before ever stepping onto the lot, and Chris held the car for us until we could get there. That made the entire process much easier and more efficient. Once we arrived, the purchase was quick and straightforward with no unnecessary hassle. This was also my son’s first time going through the car-buying process, and Chris did a great job helping him understand how everything worked. Overall, it was a very positive experience. I appreciated Chris’s communication, professionalism, and making the entire purchase as easy as possible. More
Chris and his team help me get approved for a new car. They were helpful and approachable. This new loan will set me up for good in the future. So go on and meet them at bowen ford kent. Im sure they'll t They were helpful and approachable. This new loan will set me up for good in the future. So go on and meet them at bowen ford kent. Im sure they'll take care of you too. Goodbless. More
Today I brought home a truck that I purchased from Brandon Hopper at this dealership in Kent. It was a positive experience from beginning to end. It was no-nonsense, no game playing, a kind and profes Brandon Hopper at this dealership in Kent. It was a positive experience from beginning to end. It was no-nonsense, no game playing, a kind and professional sales rep. He was knowledgeable, we went the extra mile, great communication, I can’t say enough good things!!!! It was worth the longer drive to purchase this truck from Brandon. More
A big thank you to Chris Kelly for a fabulous truck buying experience. We went in looking for a used truck. Chris helped us and answered lots of questions in an easy-going manner. It was just like talk buying experience. We went in looking for a used truck. Chris helped us and answered lots of questions in an easy-going manner. It was just like talking to the guy next door. He was not high pressure, which we appreciated and would not have gone back if he was. Instead, after we left, we decided to order a new truck that would fit our exact specifications so we called Chris and let him know. He easily walked us through the process and answered questions along the way. Of course, when the truck finally arrived from Ford, it was over the top perfect. We love it. If you’re in the market for a Ford vehicle, I highly recommend Chris Kelly, he is reliable and very easy to work with. The finance manager, Chris Wright, is also fabulous. He explained all the additional options, answered all of our questions, is very knowledgeable, and again, not high pressure which we appreciated. Thank you to both Chris and Chris! More
Great overall experience, Chris Kelly (our salesman) was the best, same with Christopher Right (finance guy) were personable and easy to talk to and understand. Not at all a xxxxx experience like other deal the best, same with Christopher Right (finance guy) were personable and easy to talk to and understand. Not at all a xxxxx experience like other dealerships we’ve been to. Would definitely recommend and buy from again with confidence. Thanks Again for making our purchase an enjoyable event. More
I always dread going to a car dealer, and the haggling that it involves. So I was pleasantly surprised to find that haggling was not involved! The price was fair, our sales rep Chris Kelly was very pleasa that it involves. So I was pleasantly surprised to find that haggling was not involved! The price was fair, our sales rep Chris Kelly was very pleasant and helpful, and he made the purchase process painless. Rob also was helpful and NOT pushy when talking with us about a service contract and other add-ons. There was no pressure to add a service that I did not think I needed. Chris followed up a few days later to make sure all was well with the car and that I had no additional questions. I would definitely go back to Bowen Scarff for another car purchase. More
Jason Granstrand was my salesperson, and he was most helpful with helping to find a truck to purchase. His patience and consideration when we decided not to purchase the truck made this buying experienc helpful with helping to find a truck to purchase. His patience and consideration when we decided not to purchase the truck made this buying experience more of a learning experience and that I will consider going back to work with Jason when I am prepared to make this purchase. More
Chris was not only helpful but went above and beyond when it was time this Mom finally got her dream truck, went in to check out the F150 King Ranch. Drove the king Ranch but didnt feel the super drive vibes it was time this Mom finally got her dream truck, went in to check out the F150 King Ranch. Drove the king Ranch but didnt feel the super drive vibes, then went over and test drove the F150 Raptor. Wow, the feel of a big nice truck and the comfort and and cant forget About the Power. Wow, just wow. Momma got her Dream Truck. Thanks Chris, for your patients and your knowledgeable expertise on these trucks. Mom is Extremely Happy. More









