Bowen Scarff Ford

Received an email about available inventory on an F-150 lightning. Called the dealership to make sure one was available. Scheduled a time to see the truck, was greeted by Ron when I arrived. He reviewed lightning. Called the dealership to make sure one was available. Scheduled a time to see the truck, was greeted by Ron when I arrived. He reviewed all the car features with me, we took the car out for a test drive. I ended up buying the truck. The entire process from start to finish was incredibly smooth, no hiccups, no pressure, no problem. Highly recommended. Will be buying my next vehicle from this dealership in the future. More

Went to pick up a new car we had ordered. The process was simple, straight forward and efficient. The dealer knew our preferences as we had ordered before. Ron Olson knew exactly what we nee The process was simple, straight forward and efficient. The dealer knew our preferences as we had ordered before. Ron Olson knew exactly what we needed and made the dreaded dealer experience very pleasant. Kudos to Ron and the dealership were anticipating all our needs. More

Working with Ron Olson to purchase a newer vehicle was awesome. I wasn't sure what I wanted, and he had me look at a 2019 Jeep Compass and I love it! Thanks Ron! awesome. I wasn't sure what I wanted, and he had me look at a 2019 Jeep Compass and I love it! Thanks Ron! More

Looking at Explorers and hadn't quite figured out what we wanted. Ron Olson was patient and explained lots of the details and differences. We left with much to think about and came back that evening and we wanted. Ron Olson was patient and explained lots of the details and differences. We left with much to think about and came back that evening and purchased our Explorer. No pressure, Eon just patient explained options to us while we figured out what worked best for us. Ron explained all the features at delivery of the car and we left fully satisfied with our decision and our vehicle. Great salesman and great experience. Would/will buy from Ron again in the future. Also shout out to Gabe in finance for his friendly approach and explanations. More

Test drove a new 2023 Bronco late in the day around 3 pm Daniel Montgomery Memorial Day Weekend Fine Young Man well groomed polite & knowledgeable as he could be for the time we had ! Debating on ordering a Daniel Montgomery Memorial Day Weekend Fine Young Man well groomed polite & knowledgeable as he could be for the time we had ! Debating on ordering a 2Door as the sport 4 door seemed little tight usually drive 2012 F150 reg cab XLT 5.0 and sport big difference ! I'd visit the Dealership Again when havd more time !! Prior Customer 5 Vehicles from Bowen Scarff !! Dale Des Moines Wa More

Great dealership. They honored my price protection! Thanks to Mikala Valdez, Sam Olson and RJ Singh. You guys are awesome. They honored my price protection! Thanks to Mikala Valdez, Sam Olson and RJ Singh. You guys are awesome. More

I want to thank Monika Parker in Kent’s customer service for explaining service protocol when picking up my Ranger after 3rd airbag recall in May 2023. She and another fella were patient in person and on p for explaining service protocol when picking up my Ranger after 3rd airbag recall in May 2023. She and another fella were patient in person and on phone as I vented about order and time taken to do the review. A sense of humor was good medicine. Thanks all at Bowen Scarf Service in Kent. 4 3/4 ****! More

I ordered a 2023 Ford Maverick hybrid through Fords website, and chose Bowen Scarff Ford as the dealership I will be purchasing the Maverick through. My salesman Sawyer Scarff, had excellent communicat website, and chose Bowen Scarff Ford as the dealership I will be purchasing the Maverick through. My salesman Sawyer Scarff, had excellent communication and great knowledge of the whole ordering process. After nearly 19 months of waiting for my Maverick, it finally arrived and I was scheduled to pick it up. As promised, Bowen Scarff honored their price protection and sold the truck to me at MSRP, and gave me a fair (not great) value on my trade in. Sawyer made the whole process feel seamless with his professionalism and experience of Fords products. Thank you Sawyer, and thank you Bowen Scarff! More

We recently purchased a used Escape from Bowen Scarff and we absolutely love it. Daniel Montgomery, our sales rep, was very friendly, easy going and helped us through the purchasing process, without any pres we absolutely love it. Daniel Montgomery, our sales rep, was very friendly, easy going and helped us through the purchasing process, without any pressure like some dealers do. We'll continue to buy our cars from Bowen Scarff. Thanks, Daniel! More

My wife and bought our first car here about a month ago, we were looking to buy the bigger Bronco but couldn't find anything that wasn't marked up like crazy in a 100 mile radius of Seattle, so we opted for we were looking to buy the bigger Bronco but couldn't find anything that wasn't marked up like crazy in a 100 mile radius of Seattle, so we opted for the Bronco Sport Badlands instead. Ford showed a $1000 discount on the website for the model and color we liked, we called ahead and Ron at Bowen Scarff confirmed that was the actual price, no markups. When we got there we were greeted by Sawyer (Ron was out for the day) who took us on a test drive, answered all our questions and gave us all the time we needed to consider our options both for financing and for any other extras. We had considered to finance with Ford because they had some promotional interest rates ongoing (2.9$ for 36 months, 3.9% for 48, etc.) but were not shown these rates originally when talking about our options. Maybe it's common practice not to mention the promos from the get go or maybe the the person we were talking to didn't know about them at the time. In any case, when we mentioned we saw better rates in the website, Sawyer immediately went to the finance department and got us an updated sheet with the promotional rates, for which we ended up choosing the 3.9% option as it better aligned with our current budget. Once we were ready to buy we were taken to the sales manager office were offered a bunch of extras we could add to the car, but were never pressured to add any, which we liked a lot. We chose to keep only 2 things out of like 9 or so: the lifetime extended warranty for the car's electronics and the 6-year service plan, as they both made sense for us. We paid and got the car read to go no more than an hour after that. I'd say were there about 3.5 hours there total, but it never felt like people were dragging their feet or we were being worn down by them trying to get us to go along with something we did not want to. In all honesty, based on all the things you see online, you'd expect dealerships to be more predatory, but that was not the case at all here. All in all, we had a great experience and hope keep in touch with the folks here, they have a good crew :) More