
Bowen Scarff Ford
Kent, WA
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This Purchase was one of the best experiences we had with a car dealer. Ron Olson kept us informed on the status of the order and when the Maverick arrived, the transaction of handing it over was smooth and a car dealer. Ron Olson kept us informed on the status of the order and when the Maverick arrived, the transaction of handing it over was smooth and pleasant. Ron took the time to explain all the differences in the hybrid and made sure we were comfortable with the new Ford Model. Your Finance Department was efficient and provided us the details we asked to evaluate a one pay lease option. Laura (sp) was very efficient in the signing transaction by asking what we may require. The delivery process was very smooth. Depending on health and the economy, we will be upgrading to a newer vehicle in three to four years. We hope we get the same treatment from your service department. More
Finally able to find my perfect Bronco! RJ was so awesome!! Knowledgeable, helpful, friendly. Made sure everything was perfect, couldn’t be more pleased with the whole team at Bowen Scarff. awesome!! Knowledgeable, helpful, friendly. Made sure everything was perfect, couldn’t be more pleased with the whole team at Bowen Scarff. More
We recently purchased a 2021 Ford Escape at Bowen Scarff. This is the 6th car I have boughten and it is by far the best car buying experience I have had. I told RJ Singh what I wanted and how much I Scarff. This is the 6th car I have boughten and it is by far the best car buying experience I have had. I told RJ Singh what I wanted and how much I wanted to spend walking out the door. RJ went to work and found what I wanted. I got exactly all the bells and whistles and walked out the door within our budget. I feel like our next car will also come from RJ at Bowen Scarff. As well, RJ did so much work on the front half when we came in to buy the car at 4pm and we were at dinner by 6pm in our new car. Also who doesn’t love 0% interest for 60 month!! More
RJ Singh was great. He was low pressure because he knew he had the car I wanted. I told him I wanted to test drive others and he said no problem, you'll be back. He was right! RJ is pleasant, confident, co he had the car I wanted. I told him I wanted to test drive others and he said no problem, you'll be back. He was right! RJ is pleasant, confident, competent, and not pushy. I got a lightly used Certified Pre Owned Explorer that looks and drives new, for a good price compared to what I was seeing at other dealerships online. This despite the chip shortage and general lack of inventory you hear about. Bowen Scarff has plenty of good cars. More
Still continue to be my favorite dealership.Have bought Still continue to be my favorite dealership. Have bought over 6 vehicles from them in the past 20 years. Thanks for being low pressure! Still continue to be my favorite dealership. Have bought over 6 vehicles from them in the past 20 years. Thanks for being low pressure! More
Our recent purchase of an F-150 landed us at Bowen Scarff Ford. Brandon Hopper was our Sales Representative. Brandon proved to be a wonderful communicator and responsive as we entered the search process wi Ford. Brandon Hopper was our Sales Representative. Brandon proved to be a wonderful communicator and responsive as we entered the search process with us asking questions about the vehicle and the initial steps in the test drive process. When we arrived at Bowen Scarff Ford in Kent, for our test drive, Brandon warmly greeted us at the door and had our vehicle in front of the building and ready for the test drive. He walked us around the vehicle, then inside and out before our test drive. Our test drive route was effective and allowed us to see the vehicle perform. As we arrived after our test ride, we took little time in deciding not only would we purchase the vehicle, we knew that Brandon was part of Sales and Customer Service Team that would professionally guide us through the rest of the process. The process from the time we walked into the Sales Room to meet Brandon, to driving off the lot with our F-150, took 2 hours. We will recommend Brandon and the Bowen Scarff Ford to anyone looking for a wonderful search and purchase experience. More
I had an absolutely wonderful car buying experience at Bowen Scarff, particularly due to the level of attention, efficiency, knowledge of the marketplace and general demeanor of my Sales Representative, R Bowen Scarff, particularly due to the level of attention, efficiency, knowledge of the marketplace and general demeanor of my Sales Representative, RJ Singh. Getting to the dealership presented challenges for me and he actually offered to pick me up, which I thought was a very nice personal touch. He followed through every step of the way without any surprises and I would recommend his service to anyone in the market for a vehicle. Happy hunting ;). More
Thank-you, RJ, Mikala and Stephanie for the 5 star experience. The wait for my vehicle was a long one, but Mikala was always keeping me updated. RJ went through all the bells and whistles on Uncle experience. The wait for my vehicle was a long one, but Mikala was always keeping me updated. RJ went through all the bells and whistles on Uncle Buck, (yes- I named my Bronco) until Stephanie was ready for me in finance. More
Had a Great experience with Chris Kelly from Bowen Scarff Ford. Chris helped us order a 2022 maverick and the whole experience was great. The order process was easy, price was as expected with no markups on Ford. Chris helped us order a 2022 maverick and the whole experience was great. The order process was easy, price was as expected with no markups on ordered vehicles, and best of all wait for our vehicle wasn't too bad. Very happy with our new vehicle and would fully recommend Chris and Bowen Scarff Ford. More
Ron Olson was my wife and my sales associate when we purchased our F150 pickup. He is very knowledgeable and treated us excellent. I will recommend Bowen & Scarff Ford and Ron to friend's and family whe purchased our F150 pickup. He is very knowledgeable and treated us excellent. I will recommend Bowen & Scarff Ford and Ron to friend's and family when they are in the market for a new vehicle. Diffently a five star dealership,having Ron Olson as a sales associate made the sale for my wife and I. More