Bowen Scarff Ford
Kent, WA
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Bought an SUV from Chris. This was a no pressure- easy interaction. We appreciate his honesty and providing us a great purchase experience. This was a no pressure- easy interaction. We appreciate his honesty and providing us a great purchase experience. More
Worked with Chris. He made this a positive experience. We set up an appointment with him for a test drive. The buying experience as quick and easy. Thanks again Chr He made this a positive experience. We set up an appointment with him for a test drive. The buying experience as quick and easy. Thanks again Chris. More
After researching new cars we found Bowen Scarff to be highly rated and competitive in pricing.Worked with Chris Kelly and he was very responsive to internet inquiries. He was able to meet our price offer highly rated and competitive in pricing.Worked with Chris Kelly and he was very responsive to internet inquiries. He was able to meet our price offer and was friendly, professional,and helpful. He had the cost breakdown ready when we arrived. No hassles!! More
If you’re looking for a seamless, no-nonsense truck-buying experience, go see Jason Granstrand. He is incredibly knowledgeable, remarkably patient, and—most importantly—completely transparent thr truck-buying experience, go see Jason Granstrand. He is incredibly knowledgeable, remarkably patient, and—most importantly—completely transparent throughout the entire process. Jason made sure we got exactly what we needed without any of the typical high-pressure sales tactics, turning what is usually a stressful chore into a total breeze. We couldn't be happier with our new truck or the service he provided! More
Great easy experience. Really appreciate Jason Granstrand for all the help! Also, Brandon was helpful and knowledgeable on our test drive. Would recommend anyone looking fo Really appreciate Jason Granstrand for all the help! Also, Brandon was helpful and knowledgeable on our test drive. Would recommend anyone looking for a Ford to talk with them! More
Chris Kelly gets 5 stars and more for his excellent service in helping my wife and me order the truck that suited our needs. It wasn't much by most people's standards--a work truck that is pretty basi service in helping my wife and me order the truck that suited our needs. It wasn't much by most people's standards--a work truck that is pretty basic by today's standards. But you'd never have known we were regular folks buying a simple vehicle. Chris treated us with respect and patience and worked hard to get us what we needed. Even met with us right away when we showed up early--twice! We're both are so appreciative of Chris's approach to the experience and kindness. More
I really enjoyed the experience. Brandon was incredibly knowledgeable about what I was interested in and very patient answering all my questions. I even left for a bit to think it ov Brandon was incredibly knowledgeable about what I was interested in and very patient answering all my questions. I even left for a bit to think it over, but came back the same day because he had really convinced me this was the car for me! More
I'm disappointed in the integrity of Bowen Scarff leadership. I purchased my truck there and have had it consistently maintained, including a recent and significant investment in new brakes, brake fl leadership. I purchased my truck there and have had it consistently maintained, including a recent and significant investment in new brakes, brake fluid service, spark plug replacement and other preventative services. Upon returning home, I noticed the skid plate was hanging down underneath my truck and discovered that a bolt had been overtightened and tore out the corner of the plate. The dealership acknowledged removing and reinstalling the plate, but would not take responsibility for the damage. I had to return to the dealership and pay for a new skid plate. I will not be doing business with Bowen Scarff in the future and I would advise all my connections to consider my experience before establishing a relationship with this organization in the future. More










