
Bowen Scarff Ford
Kent, WA
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We had a wonderful experience at Bowen Scarff purchasing our vehicle. From the first email to signing of paperwork, Chris Kelly was very informative and helpful without being "pushy". We will definitely use our vehicle. From the first email to signing of paperwork, Chris Kelly was very informative and helpful without being "pushy". We will definitely use again for any future vehicle needs. More
Chris Kelley was great no hassles and went smoothly! I appreciated his honesty and he was nice to work with. Thank you Chris for your professionalism. appreciated his honesty and he was nice to work with. Thank you Chris for your professionalism. More
Great buying experience Brandon Hopper was our representative, he did a fabulous job guiding us thru our options, and showing us potential vehicles. No pressure, ready to ans Brandon Hopper was our representative, he did a fabulous job guiding us thru our options, and showing us potential vehicles. No pressure, ready to answer questions, and helped as we navigated thru an unusual recall event that delayed our taking possession of the car. All in all, a totally acceptable experience with minimal problems. More
Deal Makers Ron Olson was great to work with. He was open to all options and was respectful, courteous and not pushy. I enjoyed working with him. Would recommend Ron Olson was great to work with. He was open to all options and was respectful, courteous and not pushy. I enjoyed working with him. Would recommend him. Caitlin the Business Mgr. was a pleasure to work with explaining all the paperwork so we could understand. She was personable and considerate. Much appreciated both Ronald andCailtin Great Job !! More
Always a good deal and zero pressure.The sales staff is Always a good deal and zero pressure. The sales staff is helpful, knowledgeable and friendly. The car is great and the salesman (Randy) was awesome Always a good deal and zero pressure. The sales staff is helpful, knowledgeable and friendly. The car is great and the salesman (Randy) was awesome More
My 1st brand new vehicle purchase and by the far the My 1st brand new vehicle purchase and by the far the worst buying experience I've ever had. I drove 300+ miles to buy the exact truck I wanted. I, w My 1st brand new vehicle purchase and by the far the worst buying experience I've ever had. I drove 300+ miles to buy the exact truck I wanted. I, with no questions asked commitmented to almost $70,000. During the buying process they made me feel as if I was wasting their time. There was discrepancies on the paperwork when it came time for the numbers. If the truck wasnt exactly what I wanted I would've walked away. I got the truck home and find what looks to me like a rock chip on the hood that had been poorly repaired. Bowen scarff "has no knowledge or paperwork showing they repaired the hood" they told me. They said 'it must have happened on they way back to idaho" then another conversation I was told "it looks like bird poop got baked on the hood and caused it to fish eye" so this issue on my brand new truck is now completely my head ache. More
2008 Ford Mustang I purchased a very low miled 2008 Ford Mustang a week ago and a couple of days later the fuel gage and check engine light came on. I reached out to my I purchased a very low miled 2008 Ford Mustang a week ago and a couple of days later the fuel gage and check engine light came on. I reached out to my salesman, who worked with the Used Car Manager and they fixed my vehicle at no additional charge. I highly recommend Bowen Scarff since they care about their customers and repeat business. When I purchase another vehicle, Bowen Scarff Ford will be my first destination. Job well done!!! More
Chris Kelly was an excellent consultant to work with. This was my first time buying a car and he was very patient with me. He was very polite, professional and friendly providing excellent customer servi This was my first time buying a car and he was very patient with me. He was very polite, professional and friendly providing excellent customer service. I would recommend him any day. More
Chris Kelly was my car salesman. The moment I pulled up at the dealership he was kind and extremely helpful. The car I was interested in was already ready and parked in front of the dealership when I arriv at the dealership he was kind and extremely helpful. The car I was interested in was already ready and parked in front of the dealership when I arrived. The car was marked at a fair and competitive price. Overall in all my car buying experiences Chris Kelly along with Bowen Scarff made it the best car experience. I will recommend them to friends and family. Thanks again Chris! More
great experience, good car choice, fair price. Outstanding sales persons, Daniel and Caitin. very good offer, we got what we were looking for, the car, the sales services and the rate, everything Outstanding sales persons, Daniel and Caitin. very good offer, we got what we were looking for, the car, the sales services and the rate, everything was detailed to us the right way. More