
Bowen Scarff Ford
Kent, WA
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Courteous and hassle free The 3rd vehicle I've bought from Bowen Scarff in the last few years. Each time was a great experience with both the sales and finance department. I ap The 3rd vehicle I've bought from Bowen Scarff in the last few years. Each time was a great experience with both the sales and finance department. I appreciate the straight forward and friendly approach, not to mention the quality vehicles. More
Great Experience will no-hassle Right before Christmas, I purchased a 2019 Raptor. I reached out to Chris Kelly in the morning and received all the information I needed to know over Right before Christmas, I purchased a 2019 Raptor. I reached out to Chris Kelly in the morning and received all the information I needed to know over the phone. Chris promised that the price he was quoting was the bottom line and he stayed true to his word. I went out to the dealership and was done with the entire process in an hour and a half! It was a great experience compared to the usual bickering over price/fee/add-ons like so many other dealers. More
Chris and the finance team turned my stressful situation of needing a new car, into a smooth manageable process. They helped us out a lot, answered all of our questions and made sure I understood and even o of needing a new car, into a smooth manageable process. They helped us out a lot, answered all of our questions and made sure I understood and even offered me help with my situation in the future. It was refreshing to have thing taken care of so quickly, and easily More
Always a good experience at this dealer. I have purchased cars from them since the 80’s. Cars are priced lower than sticker price, good incentive for purchasing or leasing cars from them since the 80’s. Cars are priced lower than sticker price, good incentive for purchasing or leasing More
' Great experience" We purchased few trucks here in the past and do all the maintenance on our vehicles here as well. Always five star experience . We purchased new F-350 We purchased few trucks here in the past and do all the maintenance on our vehicles here as well. Always five star experience . We purchased new F-350 here at the end of last year, Caitlin (and especially manager Kari) went above and beyong to make sure we where completely satisfied with our purchase . We highly recommend this dealership for maintenance or purchase of the vehicles. Great people, best car buying experience!!! More
Chris Kelly is an awesome salesman and Bowen Scarff is fortunate to have him on your team! He is super friendly and very considerate. If you have a way to clone Chris, I would suggest that you multiply hi fortunate to have him on your team! He is super friendly and very considerate. If you have a way to clone Chris, I would suggest that you multiply him by 10!! More
2019 Escape Purchase My wife and I arrived without a committed plan to purchase a car although we were certain that we wanted to get an Escape because we enjoyed the one w My wife and I arrived without a committed plan to purchase a car although we were certain that we wanted to get an Escape because we enjoyed the one we had. After an online review of the Escapes available at the dealership, we decided to visit the lot. Caitlyn answered some of our questions by text before we went to the lot. She was not on site at the time we went but linked us up with Matt Fried. Matt was extremely helpful and responsive to our list of requirements for a new Escape. He showed us several of the Escapes on the lot and took us for a test drive in the one we decided would best meet our requirements. It was a very good experience, and we were very well served by Matt's help. We bought the car with essentially all of our requirements satisfied. It was a very good experience from start to finish through the financing. My best car buying experience. More
Very welcoming staff, very transparent This was my first car I've bought new from the dealer and Chris Kelly walked me through the process. He answered all the questions I brought up with s This was my first car I've bought new from the dealer and Chris Kelly walked me through the process. He answered all the questions I brought up with satisfactory answers, and made the process very enjoyable. I had a couple bad experiences with other dealerships not being transparent with their quoting, did not get that treatment here. I really appreciated the transparency. I felt very welcomed by the staff, was glad to have brought them my business. Definitely recommend talking to them if you're in the market. More
Great experience Caitlin was excellent to work with and helped make the experience a good one. Fair pricing and very fair with trade value. I would recommend this d Caitlin was excellent to work with and helped make the experience a good one. Fair pricing and very fair with trade value. I would recommend this dealership. More
Supremely quick service. I reached out and had an appointment set for the next day. Great experience. Look forward to shopping here in the future! appointment set for the next day. Great experience. Look forward to shopping here in the future! More