
Bowen Scarff Ford
Kent, WA
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BEST CAR SALE I HAVE DONE YET I worked with Steve Hunsaker and it was the best car sale experience I have had to date. No hassles, great communication, great follow though just an I worked with Steve Hunsaker and it was the best car sale experience I have had to date. No hassles, great communication, great follow though just an all around great experience. Would highly recommend going here and I will be back for my next van purchase. More
Sales Manager was a great help My initial contact was with Josh Markovich. He was helpful in starting the process but failed to follow through on any new vehicles that had arrived o My initial contact was with Josh Markovich. He was helpful in starting the process but failed to follow through on any new vehicles that had arrived on site the following week as he had promised my wife and I that we would be notified. A week later my wife surfed your website and discovered there was another Lincoln added to the site but we were not informed of it. The sales manager was extremely helpful in moving the process along, especially with my wife and our bank accounts being over 3000 miles away. The person in the finance department was extremely professional and helpful with that part of the process. Josh went with me on a test drive prior to purchasing the vehicle. On that same day I left the dealership with the Lincoln MKC but I was lacking the hands-on or basic information to operate this vehicle. I sat in the vehicle for over an hour reading the manual. When I came back into the dealership and approached Josh I sensed that I was taking up his time to have some of my questions/concerns answered. I realize that I am substantially older than Josh and there may be a communication barrier due to our age differences. Overall, I would recommend this dealership to other future buyers. I wish I had received a sticker on the upper left corner of my windshield with the next maintenance/oil change due date. More
Purchase of new 2019 F150 Supercrew Worked with Daniel Montgomery at Bowen Scarff. What impressed me was his knowledge, understood what we needed. He did not pressure us, laid out option Worked with Daniel Montgomery at Bowen Scarff. What impressed me was his knowledge, understood what we needed. He did not pressure us, laid out options for our review. Daniel had good follow through and was very efficient. More
It was a great experience! Our experience with Bowen Scarff was a very pleasant one. Caitlin was very helpful with every little detail. I had a little trouble with my phone acce Our experience with Bowen Scarff was a very pleasant one. Caitlin was very helpful with every little detail. I had a little trouble with my phone accepting the Ford Pass app, and she was even willing to come to my home to sort it out! I live two hours away! Luckily it didn't come to that, but I've no doubt she would have done it if necessary. It was definitely worth the drive to buy our new vehicle from Bowen Scarff. I feel very confident if I have any question or concern about my new vehicle that I could contact Caitlin Peralez, and she would be happy to help! More
Great Dealership Pleasant experience. Absolutely no pressure or other typical dealership BS. I Would highly recommend this dealership to anyone looking for a new Fo Pleasant experience. Absolutely no pressure or other typical dealership BS. I Would highly recommend this dealership to anyone looking for a new Ford or Lincoln. Family ownership is another big plus. More
New Ford Fusion Got my new Ford Fusion at Bowen Scarf with Chris Kelly, he made everything easy and straightforward. No surprises or tricks like I have experienced in Got my new Ford Fusion at Bowen Scarf with Chris Kelly, he made everything easy and straightforward. No surprises or tricks like I have experienced in the past. More
Chris Kelly was Awesome! Chris was very informative about vehicle and if he didn't know the answer, he was quick to find someone who did. Chris is not your typical pushy sale Chris was very informative about vehicle and if he didn't know the answer, he was quick to find someone who did. Chris is not your typical pushy sales person. I would also like to mention that the paperwork team where great as well. I was in and out in a very short time. Their Coffee machine is amazing! You have to see it to understand. More
Sales Consultant Brandon Hopper is amazing! Thanks Brandon and Laura for all your help buying my new truck! Brandon found the exact truck I wanted and help get the price I wanted, he work hard Thanks Brandon and Laura for all your help buying my new truck! Brandon found the exact truck I wanted and help get the price I wanted, he work hard to make this a wonderful experience. More
Excellent Was given good service, excellent representative Caitlin Peralez, help me find what I wanted ,and answered all my questions I may of had. Dealership Was given good service, excellent representative Caitlin Peralez, help me find what I wanted ,and answered all my questions I may of had. Dealership is professional. I drive from Sumner to Kent because of their excellent service department. Always recommend to friends More