Bowen Scarff Ford

Professional I was looking to test drive the new 3.0 diesel in the F150. Caitlin contacted me and set up the test drive before I got there. We went for the test dr I was looking to test drive the new 3.0 diesel in the F150. Caitlin contacted me and set up the test drive before I got there. We went for the test drive and she answered all my questions and was very knowledgeable about the truck as well. I would definitely buy a truck from her any day of the week. 4 star service. Thank you Caitlin. More

Helpful, attentive, and no pressure I was looking for a certified preowned car for my teenaged kids. Chris Kelly was super helpful and attentive and worked with me to find a vehicle that I was looking for a certified preowned car for my teenaged kids. Chris Kelly was super helpful and attentive and worked with me to find a vehicle that met my needs. He was patient and created no pressure. Even when I thought we were out of options, he suggested we go back inside and take another look to see what else might be available. And then we found a great car. It was a great experience. More

My new Expedition Platinum XL!!! Love the guys at Bowen. Specifically Daniel Montgomery. Raise a glass and dab to him. !!! In Magnetic color, a great purchase and great functions. I a Love the guys at Bowen. Specifically Daniel Montgomery. Raise a glass and dab to him. !!! In Magnetic color, a great purchase and great functions. I am a detailed person and love the small changes over my other prior SUV. Got the bench seats and not captains chairs. A personal decision but i have had both and kids and dogs are at that age now , it is a better fit for us. More

Nice streamlined process I had been in contact with Reed for a couple weeks prior to coming up to check out my Ford Fiesta, and everything was as he stated and the process was I had been in contact with Reed for a couple weeks prior to coming up to check out my Ford Fiesta, and everything was as he stated and the process was quick and painless! He was very friendly and knowledgeable about the vehicle and presented a better deal than all other dealerships I had checked out as far as warranty coverage goes. Thanks, Reed! More

Happy Customer My wife and I purchased a new 2018 Ford from Bowen Scarff, Kent, in Dec 2018. Our Sales Consultant was Daniel Montgomery. He was such a delight to wor My wife and I purchased a new 2018 Ford from Bowen Scarff, Kent, in Dec 2018. Our Sales Consultant was Daniel Montgomery. He was such a delight to work with, and made our car-buying experience so comfortable, easy and enjoyable. Daniel was very knowledgeable in every aspect of the process and offered helpful guidance resulting in our decision to purchase. Thank you, Daniel. Ray & Joy More

Engine light The engine light cane on only my third day of having the car plus there was only key one Vob which didn’t wouldn’t let me lock the doors. Plus back up The engine light cane on only my third day of having the car plus there was only key one Vob which didn’t wouldn’t let me lock the doors. Plus back up camera stay on when I put the car in drive 😤 More

Excellent Salesman answered all our questions. Went through the whole car with us explaining every button and every feature. Purchased quite a few cars no one h Salesman answered all our questions. Went through the whole car with us explaining every button and every feature. Purchased quite a few cars no one has ever taken as much time as he did. More

Very professional Their advertising is right on. Everything is easy and up front. No mysteries, double talk you just get the best price went you walk in the door.. Their advertising is right on. Everything is easy and up front. No mysteries, double talk you just get the best price went you walk in the door.. More

Easy Peasy! Bought a 2012 Used F150. Couldn’t have been easier! Price was right on, vehicle was in great shape - Chris Kelly made the whole process very quick and Bought a 2012 Used F150. Couldn’t have been easier! Price was right on, vehicle was in great shape - Chris Kelly made the whole process very quick and easy! He was knowledgeable about the vehicle and very helpful. Paid cash but still had to deal with the finance department and they were the same. Very quick and easy to deal with. No high pressure to buy extra warranties, etc. I highly recommend Bowen-Scarff and Chris Kelly made the whole process very easy! More

No knowledge about featurers the used car they were selling. I drove over an hour to look at this car. The salesman was nice enough and did come in on his day off but he had little knowledge of the car's featur I drove over an hour to look at this car. The salesman was nice enough and did come in on his day off but he had little knowledge of the car's features. He couldn't pull up the headrests or the back seats. He also told me on the phone that the car had a remote start (it didn't). We talked about the oil light being on (at 20% life) and he said that it probably needed to be re-set but told me that the oil had been changed. When I agreed to purchase it he sent the car to the shop to have it readied for release/sale. When I got home the oil light came back on, the next day it said 15%. When I called him he said I could drive it back up to him (over an hour one-way) to have it reset - then told me his manager would change the oil (again?). I felt that should have been taken care of prior to finalizing the papers and assumed it was when he sent it to be "readied". The salesman only put in under a half tank of gas for the test drive and didn't top it off when the purchase was being completed. I felt that was pretty cheap for a "5-star" dealership. I won't be returning. More