
Bowen Scarff Ford
Kent, WA
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No pressure. Very kind. Extremely helpful. We had a great experience today purchasing our new Lincoln Nautilus at Bowen Scarff. We arrived at the lot, and, as we started to walk around the lot, We had a great experience today purchasing our new Lincoln Nautilus at Bowen Scarff. We arrived at the lot, and, as we started to walk around the lot, a very nice salesman drove up in a golf cart to offer assistance. We had a particular vehicle in mind, and he took us straight to it in the golf cart. He gave us some details about the vehicle and asked if we'd like to take a test drive. On our test drive, we were not accompanied, so we were able to comfortably drive it and really experience it without feeling "watched." Purchasing the vehicle was swift and painless. Our salesman was very attentive and made the experience quite pleasant. And the financing process was good as well. No hard sale on extras, just very informative regarding addon options. Our salesman took the time to go over the car and helped me learn how to work the perks. He also had us drive to a place to demonstrate the parking assist feature. Everything about the experience was top notch. More
Excellent customer service! From beggining till end my truck buying experience was top notch. Tom K keept in touch along the way never letting me feel uninformed about the status From beggining till end my truck buying experience was top notch. Tom K keept in touch along the way never letting me feel uninformed about the status of my delivery! My new F150 XLT is perfect in every way! More
"Great Buy" Best purchase of a vehicle ever. Salesman knows his stuff when it comes to vehicles, car is spotless and the best buy I have found and I searched for Best purchase of a vehicle ever. Salesman knows his stuff when it comes to vehicles, car is spotless and the best buy I have found and I searched for two months to find a good deal! Do yourself a favor, save time and go directly to Bowen Scarff Ford. More
New Car Purchase Bowen Scarff is a no pressure dealership. Takes the hassle out of buying a new car. Second new car in two years, both times were quick and easy. Bowen Scarff is a no pressure dealership. Takes the hassle out of buying a new car. Second new car in two years, both times were quick and easy. More
Stress Free Buying There was no pressure and it was stress free to buy my new car. Also, the sales rep took his time going over all the different things on my car, didn There was no pressure and it was stress free to buy my new car. Also, the sales rep took his time going over all the different things on my car, didn't just hand me keys and say bye. I will buy any future vehicles from this dealer and this sales rep. More
Nice Car Happy with my Lincoln MKX . Great sales guy made the process easy . I had an issue and it was resolved immediately. Took good care of me . Happy with my Lincoln MKX . Great sales guy made the process easy . I had an issue and it was resolved immediately. Took good care of me . More
Very professional, no pressure We had a great experience, everybody was professional, helpful and attentive. Reed was very knowledgeable and answered all questions we had. I defi We had a great experience, everybody was professional, helpful and attentive. Reed was very knowledgeable and answered all questions we had. I definitely recommend this dealership. More
Professional I was looking to test drive the new 3.0 diesel in the F150. Caitlin contacted me and set up the test drive before I got there. We went for the test dr I was looking to test drive the new 3.0 diesel in the F150. Caitlin contacted me and set up the test drive before I got there. We went for the test drive and she answered all my questions and was very knowledgeable about the truck as well. I would definitely buy a truck from her any day of the week. 4 star service. Thank you Caitlin. More
Great Experience Chris Kelly answered all questions and helped an auld guy with the techie stuff on a 2017 Fusion.Even helped me get both vehicles home. Chris Kelly answered all questions and helped an auld guy with the techie stuff on a 2017 Fusion.Even helped me get both vehicles home. More
Helpful, attentive, and no pressure I was looking for a certified preowned car for my teenaged kids. Chris Kelly was super helpful and attentive and worked with me to find a vehicle that I was looking for a certified preowned car for my teenaged kids. Chris Kelly was super helpful and attentive and worked with me to find a vehicle that met my needs. He was patient and created no pressure. Even when I thought we were out of options, he suggested we go back inside and take another look to see what else might be available. And then we found a great car. It was a great experience. More