
Bowen Scarff Ford
Kent, WA
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Purchased New F-150 I had a great experience at Bowen, Tom Keefe helped me find my F-150 and he was great. He knew a ton about the truck I was looking at and was very he I had a great experience at Bowen, Tom Keefe helped me find my F-150 and he was great. He knew a ton about the truck I was looking at and was very helpful in answering all my questions. The Sales Manager Brian was also a very nice guy and help to make sure pricing was inline and made sense. Tom Buttram the Finance manager was also great. I really enjoyed the no pressure approach. I would recommend friends to Bowen. More
Best dealership in town this was truly exceptional experience from first time entering the dealership till buying the car, Josh and Brent were super helpful in answering ques this was truly exceptional experience from first time entering the dealership till buying the car, Josh and Brent were super helpful in answering question and changing my view on 4 cylinder versus V6. I didn't feel forced in making my decision, i was a little unsure about few models but after talking with them it really helped me with decision making, I'd always go back to them when it's time to buy a new car and highly recommend them to my friends. More
Service Department was great. Price for service was a bit ex Service Dept good, Cost was excessive. For inspection then part then installation. Particularly after endow had previously been worked on. I now have Service Dept good, Cost was excessive. For inspection then part then installation. Particularly after endow had previously been worked on. I now have $850 invested in one window. More
Trace down an oil leak Vehicle was diagnosed and delivered on time. Bryan had always been excellent in his follow up and cares about addressing my concerns. I appreciate all Vehicle was diagnosed and delivered on time. Bryan had always been excellent in his follow up and cares about addressing my concerns. I appreciate all the service staff They are friendly and helpful More
Best bang for the buck. I love the NO DICKER STICKER. Very friendly sales people. The right car was found here and that was a big plus. Bowen Scarff went above and beyond to I love the NO DICKER STICKER. Very friendly sales people. The right car was found here and that was a big plus. Bowen Scarff went above and beyond to make my wife and I happy campers. More
Exceeded my Expectations I contacted the dealership online on a day it happened to be closed. Even so, I heard back from Brent that day as we discussed a particular CPO truck I contacted the dealership online on a day it happened to be closed. Even so, I heard back from Brent that day as we discussed a particular CPO truck and I arranged for a test drive the following day. The next morning I learned that it had already sold and since there wasn't another listing I was interested in, I figured that was all. However, Brent offered to look and took down my (fairly extensive) list of requirements (including CPO designation). To my surprise, I heard back an hour later with information about another truck that wasn't even listed yet. By the time my wife and I came for a test drive later that day, the truck had already been detailed and was sitting in front of the showroom waiting for us. A test drive told us we had found our next vehicle. With Bowen Scarff's no haggle pricing, we knew what we were going to pay and were in and out of the dealership in and out of the dealership in under two hours (including the test drive). Unlike other sales associates I've dealt with, Brent has excelled in after the sale support, answer questions about the truck and pricing accessories for me. This was undoubtedly the best used vehicle purchase experience I've ever had. More
Monica Freed made was so friendly and knowledgeable! The service staff , especially Monica was amazing , made everything less stressful. She answered all my questions, was knowledgeable, and super friend The service staff , especially Monica was amazing , made everything less stressful. She answered all my questions, was knowledgeable, and super friendly. The repair was done so fast that I was able to get my oil changed too. After speaking with Monica and her knowledge and advise I decided to bring my other vehicle in and have a pre repair done. She made it so easy and kept my car overnight so I could do a switch out with my other vehicle the next day. Monica also pointed out the recommendation from the mechanic on other repairs i will soon need . Cathy was also very helpful in fixing my other vehicle. It was super busy the day I came in but I didn't have to wait and felt like I was the only one there. I will definitely be back for additional work and I feel confident that Monica and Cathy will take care of everything! More
Good service all the way around Had the service dept mount four mud flaps on my 16 edge sport. They did a great job on schedule and for the quoted sum. Good crew!! Had the service dept mount four mud flaps on my 16 edge sport. They did a great job on schedule and for the quoted sum. Good crew!! More
Awesome Well we quite early to find the MKT. I had already been in touch with other Ford dealers, but no one had the MKT. I had been reading up on the MKT f Well we quite early to find the MKT. I had already been in touch with other Ford dealers, but no one had the MKT. I had been reading up on the MKT for the last year; then while on vacation was able to rent one for a week. So I was already sold on the vehicle. Rick was awesome he was very knowledgeable and was on point in answering my questions. More
Good deal at Bowen Scarf Ford I found a good deal here, sales was very upfront and honest. The low price was the best I could find in the area. I need more words for this voluntary I found a good deal here, sales was very upfront and honest. The low price was the best I could find in the area. I need more words for this voluntary review apparently. More