
Bowen Scarff Ford
Kent, WA
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Service Department was great. Price for service was a bit ex Service Dept good, Cost was excessive. For inspection then part then installation. Particularly after endow had previously been worked on. I now have Service Dept good, Cost was excessive. For inspection then part then installation. Particularly after endow had previously been worked on. I now have $850 invested in one window. More
Best bang for the buck. I love the NO DICKER STICKER. Very friendly sales people. The right car was found here and that was a big plus. Bowen Scarff went above and beyond to I love the NO DICKER STICKER. Very friendly sales people. The right car was found here and that was a big plus. Bowen Scarff went above and beyond to make my wife and I happy campers. More
Exceeded my Expectations I contacted the dealership online on a day it happened to be closed. Even so, I heard back from Brent that day as we discussed a particular CPO truck I contacted the dealership online on a day it happened to be closed. Even so, I heard back from Brent that day as we discussed a particular CPO truck and I arranged for a test drive the following day. The next morning I learned that it had already sold and since there wasn't another listing I was interested in, I figured that was all. However, Brent offered to look and took down my (fairly extensive) list of requirements (including CPO designation). To my surprise, I heard back an hour later with information about another truck that wasn't even listed yet. By the time my wife and I came for a test drive later that day, the truck had already been detailed and was sitting in front of the showroom waiting for us. A test drive told us we had found our next vehicle. With Bowen Scarff's no haggle pricing, we knew what we were going to pay and were in and out of the dealership in and out of the dealership in under two hours (including the test drive). Unlike other sales associates I've dealt with, Brent has excelled in after the sale support, answer questions about the truck and pricing accessories for me. This was undoubtedly the best used vehicle purchase experience I've ever had. More
Monica Freed made was so friendly and knowledgeable! The service staff , especially Monica was amazing , made everything less stressful. She answered all my questions, was knowledgeable, and super friend The service staff , especially Monica was amazing , made everything less stressful. She answered all my questions, was knowledgeable, and super friendly. The repair was done so fast that I was able to get my oil changed too. After speaking with Monica and her knowledge and advise I decided to bring my other vehicle in and have a pre repair done. She made it so easy and kept my car overnight so I could do a switch out with my other vehicle the next day. Monica also pointed out the recommendation from the mechanic on other repairs i will soon need . Cathy was also very helpful in fixing my other vehicle. It was super busy the day I came in but I didn't have to wait and felt like I was the only one there. I will definitely be back for additional work and I feel confident that Monica and Cathy will take care of everything! More
Good service all the way around Had the service dept mount four mud flaps on my 16 edge sport. They did a great job on schedule and for the quoted sum. Good crew!! Had the service dept mount four mud flaps on my 16 edge sport. They did a great job on schedule and for the quoted sum. Good crew!! More
Awesome Well we quite early to find the MKT. I had already been in touch with other Ford dealers, but no one had the MKT. I had been reading up on the MKT f Well we quite early to find the MKT. I had already been in touch with other Ford dealers, but no one had the MKT. I had been reading up on the MKT for the last year; then while on vacation was able to rent one for a week. So I was already sold on the vehicle. Rick was awesome he was very knowledgeable and was on point in answering my questions. More
Good deal at Bowen Scarf Ford I found a good deal here, sales was very upfront and honest. The low price was the best I could find in the area. I need more words for this voluntary I found a good deal here, sales was very upfront and honest. The low price was the best I could find in the area. I need more words for this voluntary review apparently. More
Best service ever The service at Bowen Scarff Ford is the best of any dealership that I have ever used. Carol, Monica, Sharon, and Mike all have exceeded all of my expe The service at Bowen Scarff Ford is the best of any dealership that I have ever used. Carol, Monica, Sharon, and Mike all have exceeded all of my expectations More
nice place to do business with second time I bought a car from Tom Keefe it was a very good experience. I would recommend Bowen Scarff ford to my friends.Every one was very friendly second time I bought a car from Tom Keefe it was a very good experience. I would recommend Bowen Scarff ford to my friends.Every one was very friendly and helpful.Don Johnson More
I needed service Parker Scarff was my service representative. He did an outstanding job. He was very helpful, every step of the way. Stella, the shuttle driver, was al Parker Scarff was my service representative. He did an outstanding job. He was very helpful, every step of the way. Stella, the shuttle driver, was also very pleasant in her job. More