Bowen Scarff Ford

Great experience Hassle free, friendly crew. I hate goin into car dealers due to the hassle. This experience was great, test drove the vehicle I went to see. Came back Hassle free, friendly crew. I hate goin into car dealers due to the hassle. This experience was great, test drove the vehicle I went to see. Came back to the office an we made the deal. More

A horrible circus act Complete incompetence as a dealership. I bought a 2015 used Ford here and all went well until they drove it to the pick-up location after we finished Complete incompetence as a dealership. I bought a 2015 used Ford here and all went well until they drove it to the pick-up location after we finished signing documents. They then told me the car was broken (rain sensor for wipers) and I could not take it. They made me drive my trade-in home; which I no longer legally owned. Horrible communication skills throughout the entire sales department; like a horrible circus act. I get home with my new vehicle after two days and do a few checks; one being tire pressure. I find a nail in the rear tire and 20psi in it. So they were worried about a rain sensor for intermittent wipers but not a critically low tire with a nail in it. I’m done with this circus act of a business and I hope this helps others in the future. More

Awesome no hassle deal. Fulfilled precisely as promised. :) We got exactly what we wanted - a fair price while being treated with courtesy and respect. They offered a below invoice "no dicker" price, with a pos We got exactly what we wanted - a fair price while being treated with courtesy and respect. They offered a below invoice "no dicker" price, with a positive last minute surprise (Ford factory rebate), that was passed on to us. We highly recommend Ron Olson, He's a golden rule kind of salesman. More

Outstanding service from start to finish Absolutely the easiest and quickest vehicle purchase I have ever made. I would definitely recommend Bowen-Scarff Ford to anyone looking to buy a vehic Absolutely the easiest and quickest vehicle purchase I have ever made. I would definitely recommend Bowen-Scarff Ford to anyone looking to buy a vehicle at a reasonable price! Will definitely be the first stop when I purchase my next new vehicle. More

No Pressure, Easy Going Great car buying experience, Tom Keefe was easy to work with. Car pricing was clear and fair, they answered all the questions I had honestly and resea Great car buying experience, Tom Keefe was easy to work with. Car pricing was clear and fair, they answered all the questions I had honestly and researched the questions I had that they didn't have an answer to right away. Financing department was just as easy to work with and worked very hard to find us the best fit. More

Friendly, No pressure Everyone we dealt with was friendly. After a long reasearch process prior to entering the dealership, we knew pretty much what we wanted. No one trie Everyone we dealt with was friendly. After a long reasearch process prior to entering the dealership, we knew pretty much what we wanted. No one tried pressuring us into purchasing more than we had prepared to spend. It took a couple of days for me to find the just right car for me, and the salesman Tom Keefe, was patient and responsive to my questions. More

New car delivery. This was a purchase of a 2016 Ford Explorer. It was a two-day process and all steps along the way were completely easily and stress-free. We have be This was a purchase of a 2016 Ford Explorer. It was a two-day process and all steps along the way were completely easily and stress-free. We have been a Bowen-Scarff Ford customer since 1996 and highly recommend them to anyone wanting to work with professional and customer-oriented team members. More

Friendly, nice, and awesome Everyone was so welcoming and friendly. They did not push me to do anything that I was not willing to do. Tom Keefe was very easy to talk to and helpe Everyone was so welcoming and friendly. They did not push me to do anything that I was not willing to do. Tom Keefe was very easy to talk to and helped me get my everything set up in my car. I am very satisfied and happy with my purchase. More

Fantastic Team! I had an incredible car-buying experience with Bowen Scarff Ford Lincoln. Every team member provided me exceptional customer service. I expressed int I had an incredible car-buying experience with Bowen Scarff Ford Lincoln. Every team member provided me exceptional customer service. I expressed interest in a vehicle online and the Internet team, Brent and Jessica quickly contacted me, provided me additional pictures of the vehicle, and followed up with me after purchasing. My salesman, Anthony Soto was the ultimate professional. He highlighted the great features, touched on some down falls, and talked about how it compared to similar vehicles. Best of all, he didn't pressure me to buy, just a good dude trying to get me into a vehicle I loved. The sales manager, Gerry Pickens quickly and thoroughly broke down my trade in value and vehicle price. He was personable and didn't try to hassle me to work in a price range I couldn't afford. This team cares about their customers. I couldn't have asked for better service. More

Excellent Car Buying Experience We came to Bowen Scarff looking for a good used car to replace our 2003 Explorer. Tom Keefe understood our situation and found us a nice 2011 Escape We came to Bowen Scarff looking for a good used car to replace our 2003 Explorer. Tom Keefe understood our situation and found us a nice 2011 Escape which met our needs very well. Tom was very courteous and knowledgeable. We felt no pressure anytime during the process of buying the car. Laura Coburn helped us through the financial part of the transaction and was also extremely courteous and helpful More