
Bowen Scarff Ford
Kent, WA
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Awesome no hassle deal. Fulfilled precisely as promised. :) We got exactly what we wanted - a fair price while being treated with courtesy and respect. They offered a below invoice "no dicker" price, with a pos We got exactly what we wanted - a fair price while being treated with courtesy and respect. They offered a below invoice "no dicker" price, with a positive last minute surprise (Ford factory rebate), that was passed on to us. We highly recommend Ron Olson, He's a golden rule kind of salesman. More
No Pressure, Easy Going Great car buying experience, Tom Keefe was easy to work with. Car pricing was clear and fair, they answered all the questions I had honestly and resea Great car buying experience, Tom Keefe was easy to work with. Car pricing was clear and fair, they answered all the questions I had honestly and researched the questions I had that they didn't have an answer to right away. Financing department was just as easy to work with and worked very hard to find us the best fit. More
Friendly, No pressure Everyone we dealt with was friendly. After a long reasearch process prior to entering the dealership, we knew pretty much what we wanted. No one trie Everyone we dealt with was friendly. After a long reasearch process prior to entering the dealership, we knew pretty much what we wanted. No one tried pressuring us into purchasing more than we had prepared to spend. It took a couple of days for me to find the just right car for me, and the salesman Tom Keefe, was patient and responsive to my questions. More
New car delivery. This was a purchase of a 2016 Ford Explorer. It was a two-day process and all steps along the way were completely easily and stress-free. We have be This was a purchase of a 2016 Ford Explorer. It was a two-day process and all steps along the way were completely easily and stress-free. We have been a Bowen-Scarff Ford customer since 1996 and highly recommend them to anyone wanting to work with professional and customer-oriented team members. More
Friendly, nice, and awesome Everyone was so welcoming and friendly. They did not push me to do anything that I was not willing to do. Tom Keefe was very easy to talk to and helpe Everyone was so welcoming and friendly. They did not push me to do anything that I was not willing to do. Tom Keefe was very easy to talk to and helped me get my everything set up in my car. I am very satisfied and happy with my purchase. More
Fantastic Team! I had an incredible car-buying experience with Bowen Scarff Ford Lincoln. Every team member provided me exceptional customer service. I expressed int I had an incredible car-buying experience with Bowen Scarff Ford Lincoln. Every team member provided me exceptional customer service. I expressed interest in a vehicle online and the Internet team, Brent and Jessica quickly contacted me, provided me additional pictures of the vehicle, and followed up with me after purchasing. My salesman, Anthony Soto was the ultimate professional. He highlighted the great features, touched on some down falls, and talked about how it compared to similar vehicles. Best of all, he didn't pressure me to buy, just a good dude trying to get me into a vehicle I loved. The sales manager, Gerry Pickens quickly and thoroughly broke down my trade in value and vehicle price. He was personable and didn't try to hassle me to work in a price range I couldn't afford. This team cares about their customers. I couldn't have asked for better service. More
Excellent Car Buying Experience We came to Bowen Scarff looking for a good used car to replace our 2003 Explorer. Tom Keefe understood our situation and found us a nice 2011 Escape We came to Bowen Scarff looking for a good used car to replace our 2003 Explorer. Tom Keefe understood our situation and found us a nice 2011 Escape which met our needs very well. Tom was very courteous and knowledgeable. We felt no pressure anytime during the process of buying the car. Laura Coburn helped us through the financial part of the transaction and was also extremely courteous and helpful More
Excellent Service! Bought a 2015 Ford Escape SE 4WD in Dec. 2015. Salesman Brent Schwartznau was honest and transparent with information, and is easy to communicate with Bought a 2015 Ford Escape SE 4WD in Dec. 2015. Salesman Brent Schwartznau was honest and transparent with information, and is easy to communicate with. Sales manager Gerry Pickens, internet manager Anthony Soto, and finance manager Laurie all made the process simple and quick. Would definitely buy another car from Bowen Scarff! More
Excellent New Car Purchase Experience Randy Good was great! This was a pain-free new car purchase experience. I would definitely work with Randy again in the future for the purchase of a Randy Good was great! This was a pain-free new car purchase experience. I would definitely work with Randy again in the future for the purchase of a Ford or Lincoln vehicle. More
The Ultimate Buying Experience I came in to the dealership with the goal of finding a good used car. Not knowing exactly what I was looking for, Tom took the time to test drive a f I came in to the dealership with the goal of finding a good used car. Not knowing exactly what I was looking for, Tom took the time to test drive a few different models and show me the pros and cons of each car. In the end we landed on the Ford Fusion which turned out to be the perfect car for me. The actual process of purchasing the car was made simple, the price was right, my trade price was great! and the financing was handled by another man named Tom who made that step easy as well. Job well done by the two Tom's!! More