
Bowen Scarff Ford
Kent, WA
Filter Reviews by Keyword
By Type
Showing 857 reviews
We found our 2008 Edge online. Called them and was put in touch Mel. He said the car was still on the lot, we were on our way (about a hours drive so he asked for our phn number in case the car sold before touch Mel. He said the car was still on the lot, we were on our way (about a hours drive so he asked for our phn number in case the car sold before we got there). We got there did a walk around, and Mel handed us the keys. Came back, he asked us we had any questions, was knowledgable about the vehicle. I asked if there was wiggle room in the price he mentioned the no dicker sticker & non-commission basis. The price was only $1000 over KBB and had about $3000 in options not taken into account by KBB. It was a no brainer. He drew up the paper work, we had pre-approved financing, and drove off in about a hour with a new car. I have bought many cars, both new and used, this was by far the easiest and lowest stress car purchase I have ever experienced. Excellent deal on the car, no back an forth to a sales manager a dozen times on price. No sales pitch. Not at all the standard 'used car salesman' high pressure standard. I loved doing business with these guys and Mel was stellar. The longest wait was for the finance guy to have sign the paperwork, he had a couple other people ahead of us, but took about 10 minutes once we got in there. Bowen Scarf seems to be doing it right!!! I would most definitely go see them again if they had the car I was looking for. I might even just start with them. More
Excellent Dealership! I went to a few other Ford dealers around the area, and none could compare. Ron Olson was my main salesman, and he worked hard to get me into the "Mustang" that I wanted. However, I mu around the area, and none could compare. Ron Olson was my main salesman, and he worked hard to get me into the "Mustang" that I wanted. However, I must also mention Brian Camp. It turns out that Brian is an SVT trained service technician, and has his own Mustang. All of the questions I had, he had the answers for.....Definitely cinched the deal for me. No "Buyer's Remorse" here! Marc McNett More
We were new customers to Bowen Scarff Ford in 2007, when we bought a new Mustang GT/CS. Since then, we have purchased three new trucks. Hugh Monahan has always given us a price thousands below any other d we bought a new Mustang GT/CS. Since then, we have purchased three new trucks. Hugh Monahan has always given us a price thousands below any other dealership we've checked out. He also works hard to find special Ford offers to subtract from his original quote. That's why it pays to travel a few hours when buying a car or truck. Hugh makes the whole process easy and quick, yet he spends as much time as you need to get you oriented on the electronics and other features of your new car. After delivery, if you have any problems or can't negotiate the computer, just call him. The entire staff at Bowen Scarff is relaxed and friendly; I highly recommend you check out the dealership in Kent, WA. More
Brian Camp made this a great new car buying experience. He was informative, answer all our questions and was not pushy. I loved the no "Dicker sticker", all new car dealerships should operate this way,mayb He was informative, answer all our questions and was not pushy. I loved the no "Dicker sticker", all new car dealerships should operate this way,maybe not, I would rather stick with Bowen Scraff Ford. My wife said "It was our best time buying a new car. We are enjoying our new Focus and would recomend Brian and Bowen Scraff Ford to all our freinds. I look foward to using your service department. I know it will give us great customer service. Thanks Brian, Warren & Laurie Larer More
Rick is a great no pressure salesman, that takes the time to answer your questions or gets the answers. Bought a F-250 that was fantastic. Rick is so honest I would leave my wallet with him! Bowen Scarff is to answer your questions or gets the answers. Bought a F-250 that was fantastic. Rick is so honest I would leave my wallet with him! Bowen Scarff is a great dealership. More
1/2/11 My husband and I went in today to test drive a 1/2/11 My husband and I went in today to test drive a new (2012) F-150. We called ahead to get the truck ready. When we arrived, it was ready! Mel 1/2/11 My husband and I went in today to test drive a new (2012) F-150. We called ahead to get the truck ready. When we arrived, it was ready! Mel was quick to get paperwork for us to drive (5 minutes?) and my husband was happy. Mel, was professional, easy-going and extremely comfortable to talk to. Loved the truck, but the no-dicker-sticker threw us for a loop (we were ready to dicker ;), as well as our trade-in value was less than expected. That said, nobody (all sales staff in the showroom) came on strong at all - everyone there was cordial and friendly. We will be back and we will ask for Mel! More
This is the second time I have purchased a new vehicle from Bowen-Scarff Ford. I would only do business with Randy Good. Easy to talk with and very quick in processing the paperwork for both new vehicles. from Bowen-Scarff Ford. I would only do business with Randy Good. Easy to talk with and very quick in processing the paperwork for both new vehicles......best new car experience (and this is my 11th new Ford) I have ever had. Instead of the dreary and painful 4 hour ordeal, we were out of there in just over an hour. More
Steve was great. No pressure what-so-ever. Thorough, fast and professional all the way around. I'd also like to mention that both my husband and I notices the cleanliness of the entire delerahip. We will use and professional all the way around. I'd also like to mention that both my husband and I notices the cleanliness of the entire delerahip. We will use Scarff Ford again, and recommend them to friends and family. More
My recent purchase of a 2012 Ford Focus Titanium was the first car I purchased without my husband's assistance. I was very pleased with Brian's assistance - which was no pressure. In fact, I think I sold first car I purchased without my husband's assistance. I was very pleased with Brian's assistance - which was no pressure. In fact, I think I sold him on the car during my test drive! Brian was able to obtain a better interest rate on my financing than my credit union. I am a very happy Bowen Scarff customer! More
Buyer beware!!! This car dealer does not stand behind the used vehicle they sell. I bought a used 2006 Ford F350 truck to tow my travel trailer. Test drive was OK but when I got the truck home and ho the used vehicle they sell. I bought a used 2006 Ford F350 truck to tow my travel trailer. Test drive was OK but when I got the truck home and hooked up my trailer, there was a very loud rattle that only happened with the trailer connected. It turned out the truck had an after market exhaust - which wasn't disclosed in the sale - and needed to be repaired. Also, the rear brakes started smoking. I had the repairs done by my trusted mechanic shop - Central Avenue Automotive - and asked for reimbursement of $1,371. They wouldn't even cover the cost of repairs for work that should have been done prior to selling the vehicle. More