Bowen Scarff Ford

I had an exceptional buying experiance, price was right, no pressure, exceptionaly helpful and freindly. The no hassel and no dicker sticker is the way I want to be treated as an intelligent buyer who only no pressure, exceptionaly helpful and freindly. The no hassel and no dicker sticker is the way I want to be treated as an intelligent buyer who only needs a little direction and information to make a good buying decision. My service experience was the same exceptionaly helpful and freindly. More

I went looking for a new truck in January 2009, and as Ford had great incentives on F-150's it was a no-brainer that I take at look at them. Bowen Scarff Ford in Kent has been a place I have purchased pa Ford had great incentives on F-150's it was a no-brainer that I take at look at them. Bowen Scarff Ford in Kent has been a place I have purchased parts for my other Fords for years, so I gave them a shot at selling me a new F-150. I can say that Bowen Scarff not only met my need for a new truck, but exceeded my need with ease. Dan Forward was my salesman and I can only give him the highest praise for being courteous, helpful, and attentive. He breaks the mold of the typical car salesperson, I will most certainly purchase my next new vehicle from him. As for the dealership itself, it is clean, freshly remodeled, and no pressure in sales. It pretty much lets the product sell itself, which it does, in my opinion. Anyone looking for a pleasant, easy, sales experience needs to, at the very least, see Dan at Bowen Scarff. More

I was treated with respect and given every opportunity to examine and consider all aspects of the car. There was no pressure to buy, and any options were presented with no mandate. This was my second purch examine and consider all aspects of the car. There was no pressure to buy, and any options were presented with no mandate. This was my second purchase, and I was very satisfied. I would recommend this dealership with no hesistation. More

Had good experience with this dealership. Our sales person was knowledgeable and helpful. Did not push. Was able to answer all our questions - if not fully on the spot, he checked for the answered an person was knowledgeable and helpful. Did not push. Was able to answer all our questions - if not fully on the spot, he checked for the answered and came back to us timely. Knew all the incentives well and features/functions of the entire lineup we considered. They were able to acquire our car from another dealership (was last year's model, so not many left on any lots). Glad we were able to purchase from this dealer without having to go to another one. More

I purchased a new Mustang GT and was extremely satisfied with the professionalism, friendliness and the deal we struck. After the arrival of my car I noticed a small flaw in the paint on the roof. The dea with the professionalism, friendliness and the deal we struck. After the arrival of my car I noticed a small flaw in the paint on the roof. The dealership took immediate steps to have the roof repainted to my complete satisfaction. I went to Bowen Scarff Ford because I have a neighbor who has purchased at least 5 vehicles from Dan Forward in the past. More

Quick, knowledgeable, Professional, and Interested in Quick, knowledgeable, Professional, and Interested in doing business. This is true of their service department, too. We purchased here because we fo Quick, knowledgeable, Professional, and Interested in doing business. This is true of their service department, too. We purchased here because we found the other dealers we were trying to work with were not inclined to meet the standards established by Bowen Scarff, during our last two (2) purchases from them. This time we bought from them, even though we live 300 miles away. This dealership is far superior to the ones locally. When we require service, we schedule it around a trip to the Seattle area and have this dealer take care of our needs. We have not received the same level of professionalism and service locally. We highly recommend you explore the possibility of doing business with them. Even if you live away, so to speak. They are a cut above all other dealerships we have done business with and/or attempted to do business with. More

I had previouly bought from Auburn several years and several cars. The last time I bought a car there I was talked down to. So I decided to try Kent. Mel was a straight up guy. I asked he answered . I'm several cars. The last time I bought a car there I was talked down to. So I decided to try Kent. Mel was a straight up guy. I asked he answered . I'm getting ready to purchase another car soon and will go back. More

This will be my third vehicle (and not the last one) that I bought from Bowen Scarff and would definitely recommend them to anyone that asks. In the past I did buy a Ford from another dealer so I know there I bought from Bowen Scarff and would definitely recommend them to anyone that asks. In the past I did buy a Ford from another dealer so I know there is a difference in the way dealerships handle customers. They are honest, friendly and they know their cars. Hugh Monahan was awesome. No pressure. Bought a car in 1 1/2 hours. I mentioned to Hugh that Mark Scarff sold me my first Ford in the last 80's. Mark stopped by while I was talking to Hugh and said "hi". Is that cool or what? More

Two years and 4 months ago, I traded my Red Dodge SRT-10 Viper Truck for a new 08' Grabber Orange Ca Spcl Mustang GT & it was truly a GREAT experience. The sales person, Randy Good I must tell you has got Viper Truck for a new 08' Grabber Orange Ca Spcl Mustang GT & it was truly a GREAT experience. The sales person, Randy Good I must tell you has got to be the most honorable sales person on the planet. I recommend you ask for him on your next purchase. I am not saying this just to get people to come into the dealership, (I don't get paid for giving you my opinion) but Randy is a family guy and understands the costs etc., and in these times he as well as the dealership don't want any negative vibes, if you know what I mean regarding the stigma of 'sales personnel' and shady deals. Randy is there and tries to make it a win-win situation for both sides of the contract. I brought a friend in to Randy and she got a great deal on a New Ford Focus this past year. Randy and the team really do get you the best price for your trade-in as well as the price on your new vehicle choice. Plus you don't get jockeyed around from sales guy to sales guy like other dealerships do. When that happens, I WALK OUT. Anyway, I seriously do recommend that when you are ready to go make your next purchase, go and see Randy at Bowen Scarff in Kent. At least go in and look- there is NO pressure to buy. If you don't check them out, that will be your first and biggest mistake. If you have time to hang around in a dealership for hours on end and then get taken 'for a ride' that's your decision. This is getting a bit windy already but one other thing; I'll tell you a little more of my experience with Randy. I went to the dealrship just to look at the mustangs and see the cost etc. I talked with Randy for a little bit and then out of the blue he asked if I lived locally. I told him yes I do. He offered me to take a mustang out by myself--no sales guy to tag along. I thought WOW, amazing, everyone else wants to babysit you..well I pulled out my license, he made a copy, gave me the mustang keys and I went home to show the wife. From there it is history... I ordered my mustand from Randy and we went line by line as to how I wanted it equipped. I als go the car tricked out with the help of Randy's co-worker and (forgive me but I forgot her name) and now my mustang turns heads when I drive by...I still have the Bowen-Scarff lic plate frame on the back just in case someone needs coaching where to buy The Icon of a vehicle and still the American Legend, Ford Mustangs Rock and so do the people at Bowen Scarff Ford, Kent Wa. Most Sincerely, Pete Pikulin.. If you see me in my 08' Grabber Orange GT Mustang, say hi, talk to me about the car or about the experience and I'll say, "Orange you glad we conversed? :-) Ya, I know corny.... Thanks for reading! More

The sales and accounting staff were wonderful. I do not have their names but I am sure your records will show who they were. My rating of good for two questions is described below. Service department pr have their names but I am sure your records will show who they were. My rating of good for two questions is described below. Service department preperation prior to sale: I noticed that the shift from first to second the first time I drove the Flex was jerky. I mentioned this to the sales person after the test drive. Nothing was suggested as to a fix. Later I took the car for service to Millennium Ford in Burien,WA and mentioned the shift problem. Their service department fixed this problem as was directed by Ford in a February 2009 service directive. I purchased the last day in July 2009 so this directive from Ford should have been noticed and the transmission fixed before the sale. I know that this was a minor problem and did not spoil my positive experience with Bowen Scarff. I purchased a new Ford Crown Victoria from Bowen Scarff in 1983 and would purchased from Bowen Scarff in the future. More