Bowser Chevrolet of Monroeville

2015 CHEVY CRUZE Headed to Finance Dept. before looking at any vehicle. Warranties, surcharges, fees, mandatory insurance coverage are mind boggling issues for any buy Headed to Finance Dept. before looking at any vehicle. Warranties, surcharges, fees, mandatory insurance coverage are mind boggling issues for any buyer. Mr. Bartock, simplified obtuse banking regs, .numerous bank practices into language that any consumer can understand and make a life changing purchase. On to Sales Dept. and Mr. Johnson who already had a grasp of my finances, pointed to a car in parking lot, no test drive needed- car purchased. No pie in the sky promises from Mr. Johnson, and the buyer of the Cruze was treated like a customer buying the red Corvette in the showroom. (maybe next time). Newly reconstructed Centennial dealership with all new furnishings, floor to ceiling windows, added to the prolonged stay that day. Service Dept.: fifty percent of my return to Centennial based on excellent service by the "gals" at the counter. Their tech knowledge of repairs, parts, etc, surpass any of their peers at the local garages. More

Terrible experience My husband & I brought my Dad to Day to trade in his Equinox (2013) to a 4 wheel drive. My dad received a phone call from Colleen explaining that Day My husband & I brought my Dad to Day to trade in his Equinox (2013) to a 4 wheel drive. My dad received a phone call from Colleen explaining that Day had great deals for us, she would not be there Saturday however she would give us to another lady then we got there the lady that gave us to a young salesman who didn't seem like he knew what he was doing. The young salesman didn't even seem to know how to call GM financial to get a payoff on the truck, He ran around like he did not know what he was doing left us sitting in the office . It seemed like we were unwanted and no one at day wanted to work with us. After feeling like they didn't want us we then left and went to victory Chrysler dodge where Sam treated us like valuable customers, sold us a Jeep and we left HAPPY. We will never recommend day Chevrolet to anyone More

TERRIBLE Would like to give it a zero.... Horrorable service, employees were soo rude, and ended up with more ploblems with my vehicle when I left.... Went for Would like to give it a zero.... Horrorable service, employees were soo rude, and ended up with more ploblems with my vehicle when I left.... Went for an inspection and emission.. When I left, my oil light was on, never in the whole time have I own the car (11 years) has the light been on.. Went back and was told that when the gentleman that drove to the garage (20 feet) from where I dropped it off, said it was on... General manager was no help at all.. Please be carefull if you decide to deal with Day in Monroeville, they make promises they dooo not keep.... More

admitted mistake and FIXED IT. “My wife and I dropped her car off to have three recall repairs made. While there we figured we could get her horn fixed, and the remote starter repa “My wife and I dropped her car off to have three recall repairs made. While there we figured we could get her horn fixed, and the remote starter repaired as well. The remote was written up for repair by me, and clearly said the remote would not lock/unlock doors, or start the car. They called me to authorize repairs, quoted a price, I approved. When we went to pick up the car, the remote started still did not work…. We left the car for them to finish the repair, but they called and said it would be over $200.00 for additional parts. We declined.....” The above paragraph is from my original review; I am editing this review to say that DAY took the time to read this review, and to correct the problem. Apparently, the estimate given to me was for less work then I originally requested. Of course, I assumed that what I was requested was being fixed. Upon learning of the miscommunication, DAY stepped up and admitted the mistake. How REFRESHING. They made no attempt to ignore me, did not sweep the complaint under the rug....in fact, they made an appointment at my next convenience, and remedied the situation. Now that is what I call CUSTOMER SERVICE. More

This guy smiles and kills you with kindness as he attempts to rip you off. He is as slimy as they get. I think he actually convinces himself that his deal is the best. His deal was the worst of th attempts to rip you off. He is as slimy as they get. I think he actually convinces himself that his deal is the best. His deal was the worst of the 4 dealers I visited. And the others were all within a few hundred dollars on the deal. Not him though, he was thousands worse. I eventually bought at Tom Henry. My girlfriend had same experience. Her deal was even worse than mine. Do yourself a favor and stay away from this sweet talking con artist because that is all he is !!!! More

Val was very professional and efficient. We knew what car we were interested in before we arrived. She quickly arranged for a test drive, had our trade-in inspected, and worked through the numbers. The car we were interested in before we arrived. She quickly arranged for a test drive, had our trade-in inspected, and worked through the numbers. The #s worked out to our satisfaction easily and the transaction was completed. It was a pleasure working with her, we would definitely recommend Day Chevrolet and particularly, Val Cook, to our friends. More

My wife and visited Day Chevy afer being told by another dealership "we are not even going to bother sending your application to the bank because it will be denied". After he shock and dissappointment my wi dealership "we are not even going to bother sending your application to the bank because it will be denied". After he shock and dissappointment my wife and I drove out to Day Chevy. Not knowing what to expect we walking into the dealership were greated with and friendly hello and a smile. The friendly receptionist paired my wife and I with Cory (sales rep)and long story short, "Cappy" came out to meet my wife and I shook our hands and told us I was able to put you into he Brand new vehicle. Cappy is such a great guy that I recommended him to a friend who bought a car as well. More