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Brad Guffey Chevrolet-Olds

1.0

2 Lifetime Reviews

1634 Porter Wagoner Blvd, West Plains, Missouri 65775 Directions
Sales: (417) 256-4176

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2 Reviews of Brad Guffey Chevrolet-Olds

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October 20, 2017

"AVOID SERVICE CENTER, BEWARE OVER PRICED CARS ON THE LOT"

- Carbuyer76

The service manager, tried to tell me after a 3rd repair attempt on AC that chevy AC units only work at Highway speeds... and that JEEP from 2003 has a better ac system When my turb went out on my 2015 chevy cruze, i was told i do not qualify for a loaner car, and that it was fine and safe to drive around with a broken turbo for 3 days waiting for parts...Was to,d the repair would be an hour, it took over 5 HOURS... Was told to never return to this service center, WHY WOULD I EVER COME BACK, I ONLY WENT THERE BECAUSE MY TURBO FAILED NEAR BY.. MY first time here, I told them about a cable disconnected under my seat... they took the cablr and kept it, come to find out, it was a critical cable that was suppose to be connected inside the engine compartment.... and they thought it would be great to keep the cable, and not install it properly...

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Recommend Dealer
No
Employees Worked With
Service manager
October 30, 2006

"I have used Brad Guffey service a number of times, and..."

- snuffy43

I have used Brad Guffey service a number of times, and have always been treated with fairness and respect from all employees. They have certified mechanics and parts people that will go the extra mile for their customers.

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Recommend Dealer
Yes
Employees Worked With
Tim
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