Brad Howell Ford

Dirk Baxter was accommodating and great to work with. Due to being busy with harvest I was not able to visit dealership. Dirk drove the truck of interested to Syracuse, so I could take a look at it. I a Due to being busy with harvest I was not able to visit dealership. Dirk drove the truck of interested to Syracuse, so I could take a look at it. I appreciated the extra effort. Thanks More

Always take great care of us when we need service. Always helpful and get us out as soon as possible. Always helpful and get us out as soon as possible. More

Very friendly staff. They try to think of our questions before we can ask them. In explaining the features of the vehicle, very impressive by the way, we asked for repeat They try to think of our questions before we can ask them. In explaining the features of the vehicle, very impressive by the way, we asked for repeating some steps and that was no problem, steps repeated without a hesitation. Although I know the staff had lots to do they did not try to rush us to make decisions. Brad Howell and the staff act like family to us, which they are not, and that makes me feel quite welcome and not pressured. We have been in dealerships where there were multiple interruptions, breaking the flow of our conversation or they would have to find someone else to be to answer our question. That has never happened at Brad Howell Ford. More

Anthony made it easy for me and was a great guy to deal with. Kudos to Tony with. Kudos to Tony More

Dealer was great! Ford was the problem. Ordered fleet platinum in May 2021. Still to this day saying unscheduled clean. Ordered exact truck end of February 2022 re Ford was the problem. Ordered fleet platinum in May 2021. Still to this day saying unscheduled clean. Ordered exact truck end of February 2022 retail as was beginning to wondered if fleet will ever get built. Retail truck arrived week or two ago and fleet truck still unscheduled clean. Pretty corrupt that exact trucks ordered one about 9 months later and it shows up first due to higher cost. That seems like a bad way of doing business. Would love to have someone at Ford reach out to me that has some authority but I’m sure that won’t happen. I will just keep spreading my experience from Ford with others. More

They were all very professional everything was completed as they said it would be,I felt like part of the family. as they said it would be,I felt like part of the family. More

Great people to work with. Very professional and works with the customer one on one Very professional and works with the customer one on one More

Friendly staff. Very welcoming and willing to work with you. Worked with a couple different salesman and everything went smoothly. Very welcoming and willing to work with you. Worked with a couple different salesman and everything went smoothly. More

They did a great job taking care of me and very professional and polite workers. professional and polite workers. More

Great car at a great price. Easy purchase process. Will definitely be a repeat customer Easy purchase process. Will definitely be a repeat customer More