
Brad Manning Ford
DeKalb, IL
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105 Reviews of Brad Manning Ford
I had my car towed to the lot on the weekend, when the dealership was closed. I got a call Monday morning and the service department was already set to repair it. It was done Tuesday morning. I couldn't a dealership was closed. I got a call Monday morning and the service department was already set to repair it. It was done Tuesday morning. I couldn't ask for more. It was a lot more expensive to fix than I expected, but a big part of that was the cost of the parts. More
Friendly bunch that tries hard to figure out what the problem is. I always feel like they will patiently answer any questions that I have and explain things thoroughly. I can usually get an appointment problem is. I always feel like they will patiently answer any questions that I have and explain things thoroughly. I can usually get an appointment when I need it. More
Service was prompt, on time for my scheduled appointment and completed promptly. The technician looked over the vehicle and reported back findings. The service manager and technician were friendly and wel and completed promptly. The technician looked over the vehicle and reported back findings. The service manager and technician were friendly and welcoming. I was completely satisfied. More
I called at the last minute to get my car in and they were able to work me in the same afternoon. They are very friendly and very accommodating. were able to work me in the same afternoon. They are very friendly and very accommodating. More
They were able to complete my service quicker than they told me, (less than an hour) and they charged me about 10% less than they quoted me. They solved a problem that an idependant mechanic could not solv told me, (less than an hour) and they charged me about 10% less than they quoted me. They solved a problem that an idependant mechanic could not solve, and they did it right the first try. More
Service was performed properly and on time with professionalism and courtesy. The facilities were clean, comfortable and safe. I would definitely recommend this dealership to others. professionalism and courtesy. The facilities were clean, comfortable and safe. I would definitely recommend this dealership to others. More
I can count on Alex for good advice about keeping my car well serviced. He knows when certain services need being performed. He does not suggest unnecessary service. He is prompt about scheduling and has well serviced. He knows when certain services need being performed. He does not suggest unnecessary service. He is prompt about scheduling and has the car done when he promises to have it done. More
I worked with Jeff Connor. I was looking for 2 2012 Explorers in a certain color - Jeff located a handfull of vehicles for me based upon my price requirements. Within a week, they were delivered and t Explorers in a certain color - Jeff located a handfull of vehicles for me based upon my price requirements. Within a week, they were delivered and the deal was done! More
I Have done business with them for the past nine years I Have done business with them for the past nine years and have purchased 4 different vehicles and never had a problem. Thru the intitial sales expie I Have done business with them for the past nine years and have purchased 4 different vehicles and never had a problem. Thru the intitial sales expierence and with any service needs they always take care of them with attention to detail. I Highly Recommend them and would not go anywhere else. More
This is a dealer that looks out for you, is friendly and fair. I could not ask for more. I would recommend this dealer to friends or family. They did not do more than I asked, and pointed out some work tha fair. I could not ask for more. I would recommend this dealer to friends or family. They did not do more than I asked, and pointed out some work that I can anticipate needing done. More