I was a loyal customer of Haggerty Ford until now. They not only lost a sale but they lost future sales because I was planning on buying a new F150 King Ranch and a Ford SUV. I went to the Ford site and configured a new F150 King Ranch and used Ford's tool to request a price quote. That request was received by Haggerty Ford (the nearest Ford dealership). I received a response from Raymond Villaflor (apparently a salesman) but he didn't include the price quote. Instead, he wanted me to contact him and I know how that goes. I responded by telling him that I only wanted the price quote and was not interested in a sales pitch. That was not an insult. I was just telling him that I simply wanted the quote as promised on the Ford site. His response was not only rude and nasty but it demonstrated that he isn't even literate. Here is is:
"Good luck in your car search, I was not giving a sales pitch if you are the type of person that assumes the worse I would rather not deal with you. I work for the Haggertys reputable family and dealership for a long time... They are about honesty and transparency... You built out a truck, no where in the inquiry asked for price, until your email."
Apparently Mr. Villafor thinks the term "sales pitch" is an insult to salesmen and anyone who expects a sales pitch from a car salesman (or any salesman, for that matter) thinks the "worse" of that salesperson. Give me a break! Sales pitches are what salesman do. It's not an insult and there's nothing wrong with sales pitches contrary to Mr. Villafor's reaction. I was just telling him that I only wanted the price quote as promised by Ford at that time and not a sales pitch. Also, nobody suggested that Haggerty Ford wasn't honest and transparent. It seems like they are touchy about that for even mentioning it for no reason. I simply wanted a price quote!
Apparently, they simply don't care. Do you think I'm inclined to continue doing business with Haggerty after receiving such a response? Not likely!