Brad Manning Ford

I came in for an oil change and was very pleased with my service. I had to call back about a rebate and Patrick Manning followed through and got it worked out for me, which I greatly appreciated! service. I had to call back about a rebate and Patrick Manning followed through and got it worked out for me, which I greatly appreciated! More

Excellent dealership from the top down. Friendly, helpful and knowledgable. One of the most stress free car purchases I have ever gone through. Salesperson was very helpful and really paid attentio helpful and knowledgable. One of the most stress free car purchases I have ever gone through. Salesperson was very helpful and really paid attention. Stayed in contact while the car was on order. Great place. Much better than bigger dealerships. More

I took our 2003 Ford Escape SUV in because the check engine light came on and the car was having problems shifting. I was sure that there would be a transmission issue, but the woman who staffed the se engine light came on and the car was having problems shifting. I was sure that there would be a transmission issue, but the woman who staffed the service desk said not to worry, she thought there might be a very minor and easily fixable problem. And she was right. The dealership could have dishonestly taken advantage of a "transmission problem" and charged us thousands of dollars to fix the problem; instead, it was only a couple of hundred dollars (and they fixed a leaking seal problem at the same time). In addition, the service and payment desks both told me about a promotion they were having with a local high school and encouraged me to attend, to help raise money for the high school's music program. (The high school would get $20 per person who would test drive a new car, up to $6000.) It was so wonderful that Brad Manning Ford is so civic minded. This dealership will get my business again. More

Had personalized individual attention during our shopping experience and also continued with purchase and instruction regarding our new Ford Flex. Had great follow up from Jeff Connor and feel we can contac experience and also continued with purchase and instruction regarding our new Ford Flex. Had great follow up from Jeff Connor and feel we can contact either of these men for further assistance. More

I brought in my car for some body repair work last year. The service department ordered the parts and actually had my car done ahead of schedule. Great work guys! The service department ordered the parts and actually had my car done ahead of schedule. Great work guys! More

Have always taken care of any problems without question would never work with any other dealer have always given us a great deal Thank You! This is the third unit purchased would never work with any other dealer have always given us a great deal Thank You! This is the third unit purchased More

Service people get you in on time. The rest of the Service people get you in on time. The rest of the personnel is also very helpful and friendly. On the sevice department they keep you informed Service people get you in on time. The rest of the personnel is also very helpful and friendly. On the sevice department they keep you informed of what is needed to be done and not pushy. More

Service - With the exception of my tire purchase, I have Service - With the exception of my tire purchase, I have had all of my service done at Bad Manning Ford. The workmanship seems to be top notch and wh Service - With the exception of my tire purchase, I have had all of my service done at Bad Manning Ford. The workmanship seems to be top notch and when I have had an issue, it was resolved promptly. Sales - If i choose to purchase another Ford, I would definitely go back to Ben Manning. General - This dealership does not have the curb appeal that Brian Beams or Aurora Ford has. There are far fewer vehicles to choose from and the building seems outdated. All that as side, they were cheaper than Aurora Ford when I compared pricing and I appreciate the small town friendliness from the staff. More

Great service, great communication, extremely helpful, cooperative. I would recommend this dealership to everyone in the DeKalb,IL area. The service department recognized me as soon as I walked in. The cooperative. I would recommend this dealership to everyone in the DeKalb,IL area. The service department recognized me as soon as I walked in. The cashier station knew me when I came in to pick up my vehicle. Manning Ford replaced a transmission on my Windstar van that had been previously replaced approx. 2 1/2 years ago and it was still under warranty from Ford. Had to get some assistance from the other Ford dealer that installed the first transmission, but Manning Ford walked me through the process. Manning Ford is GREAT!!! More