Brady Chrysler Dodge Jeep Ram
Bessemer, AL
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Nathan Dill - rude - was not willing to explain anything on papers until we pushed him -- Made rude comments to us - Finally told him to talk professionally to us and we would do the same to him -- or we wo on papers until we pushed him -- Made rude comments to us - Finally told him to talk professionally to us and we would do the same to him -- or we would leave -- he simply sat there and starred at us most of the time - until we pushed for an answer to questions about contract -- Too much time to do this deal -- We were there all day into the late evening - refused to let us talk to anyone about financing specifics - even when we were ready to sign. Nathan Dill was extremely rude and does not need to deal with the public - Shonne Guy was our salesman and he was great and was the only reason we returned a second time to this dealership, but, he did not have authority to do anything and he made about 20 or more trips back and forth trying to work the deal - until we said "NO" we are leaving - if we can't get some answers -- then Nathan Dill decided he would take us and he was more than rude - Made several comments about my being a "retired teacher" -- trying to put the rudeness on us -- Would not recommend this dealership to anyone. Had to take the car back for an oil change and to make a key -- It took all day long just for this and then had to return after going several miles down the road - due to fact that job was done incorrectly in cleaning out some leaves in the grill area. We are happy with our vehicle - just disgusted with the service we received and rudeness from Nathan Dill. More
My wife and I went into the dealership without much hope of getting a vehicle. Our credit isn't great and we didn't have much of a down payment. We were surprised at how much effort the guys at Landers mcca of getting a vehicle. Our credit isn't great and we didn't have much of a down payment. We were surprised at how much effort the guys at Landers mccartly went through to get us in a car. At the end of our visit we drove away in a brand new 2012 Chrysler 200. Needless to say our experience was great and I would recommend these guys to everyone in need of a car. More
In looking for a jeep, Gregg was very patient and also helpful as we knew exactly what we wanted. Something became available at the Huntsville location - he was very instrumental in getting us all of the helpful as we knew exactly what we wanted. Something became available at the Huntsville location - he was very instrumental in getting us all of the information on the Jeep even though we couldn't physically examine it at the time. But our trust in the dealership, we trusted them to not lead us astray. In the few days after purchasing - we had to have a 2nd key made as it only came with one, plus a service update done - Nicole Glenn could not have been more of a pleasure to work with - explaining everything with our lifetime warranty to oil change packages, everything. It has been a great experience and because of that - we will begin bringing our other personal vehicles to Landers McLarty for service issues in the future. More
The overall exepirence was great It was one of the best I've been through in all my times of buying an automobile..I will come back again when the time comes to trade in another auto......Jimmy Norris I've been through in all my times of buying an automobile..I will come back again when the time comes to trade in another auto......Jimmy Norris More
Good morning,Mr. John Porter was very understanding and very perfection,so if i had to send someone to u all it will be Mr Porter Thank U for my truck Reginald Shelley very perfection,so if i had to send someone to u all it will be Mr Porter Thank U for my truck Reginald Shelley More
First I would like to say that I enjoyed this purchase experience more than any other I have made in the past. There was no pressure put on us by our very capable sales person, Luke. I cannot stand the hi experience more than any other I have made in the past. There was no pressure put on us by our very capable sales person, Luke. I cannot stand the high pressure that most people put on you when purchasing a vehicle. This was a very pleasurable experience for me, and I will use Landers Mclarty with any future purchases I may make. I hope Luke is still there when I do. lol The reason I rated the price good is probably my fault because I was UPSIDE DOWN in the vehicle I was trading! lol They came thru and made the purchase of a new vehicle possible, plus I got a very good interest rate. I can't remember his name, but the finance guy did a fabulous job. He "shopped around" and got me the best deal he could. I would also like to add that we had an appointment with Matt, and when we got there he passed us to Luke. Thanks Matt! Luke was awesome! More
My experience with your dealership was great. The sales specialist Terrell E. Bitten was also great and very professional, I was comfortable and happy with my deal specialist Terrell E. Bitten was also great and very professional, I was comfortable and happy with my deal More
It took four days to get a decision on delivery of my vehicle. It has been a week and still have not received any paperwork or second set of keys. I have called and left my name and number twice,because vehicle. It has been a week and still have not received any paperwork or second set of keys. I have called and left my name and number twice,because was told only one person working and had to much to do to take my call but if I left my name and number would receive a call back, still waiting. The salesperson Darren was great he went above and beyond with customer service but the follow up at dealership has been none existent. More
Greg Potts was great to deal with. I had made my decision on a vehicle by renting a Grand Cherokee for a few days and then spending the time to research the options that I wanted. I called Greg and decision on a vehicle by renting a Grand Cherokee for a few days and then spending the time to research the options that I wanted. I called Greg and told him the I saw a vehicle in his inventory that I wanted and asked for a good straight forward deal. Within a few minutes he called me back and offered me a very good deal, and that is pretty much all it took. I told him when I could get to the dealership and He and Jai Catlano were waiting for me. Everything was in order. Jai spent time going over the vehicle in detail and even paired my sons phone to the bluetooth for him. I had a bit of a delay getting into the finance office just because the dealership was very busy. The F&I it was very smooth. The paper work was all correct and well explained to me. I was out the door and on my way within 5 minutes of beginning that process. The internet sales department really gets it. They made everything so easy and Greg really had a good sense of humor about the process of putting the deal together and buying a car. More
I very much enjoyed my experience purchasing a car from the dealership. It was a very friendly enviroment and my salesman John Porter made sure that I was comfortable and that I was happy in my selection. the dealership. It was a very friendly enviroment and my salesman John Porter made sure that I was comfortable and that I was happy in my selection. I enjoyed the tour of the facility as well. I have received several emails thanking me for purchasing a vechicle and making me feel welcome. More