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Braman BMW Miami

Miami, FL

4.5
1,766 Reviews
When you buy or lease a new BMW at our Miami, FL, BMW dealership, you'll enjoy plenty of luxurious perks. We can help you schedule a service appointment at our Miami BMW dealership and set you up with a loaner vehicle and other services. We offer vehicle pick-up and delivery as well. Need a part or accessory delivered? We offer complimentary shipping and delivery. Get access to our high-level luxury events that we hold; ask a member of our team for more details.
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2060 Biscayne Blvd

Miami, FL

33137

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Showing 1,766 reviews

July 27, 2022

Word is nothing for them. We verbally agreed on a price for a trade in and they changed it on the installment contract. I realized the situation the next day. Despite their ow More

by Erostoker1
Recommend Dealer
No
Employees Worked With
Camilo and Keneth
Jul 31, 2022 -

Braman BMW Miami responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Braman BMW Miami Team

July 05, 2022

I wanted a 2023 M440i and was ready to buy the car from Brahman and was working with a salesman for several weeks to build the car I wanted and made an appointment last Saturday to come down and put in my More

by abangi1204
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vitalii Koroliuk
Jul 09, 2022 -

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

Jul 09, 2022 -

abangi1204 responded

I’m not sure what we need to discuss further. The issue is rather straightforward, Brahman is taking advantage of the lack of supply due to disruptions in the supply chain to charge an extra $10k on top of MSRP. There is no reason to do so other than greed, especially since no other BMW dealer is doing this. In fact everyone should know that BMW of Fort Lauderdale is charging zero above MSRP. I wasted a lot of time with your salesperson who told me to come down when you could’ve told me about the greed tax earlier. My fault for not paying attention to the numerous reviews online that detail your questionable ethics. I have purchased many BMWs in my lifetime and have never experienced this lack of integrity and transparency.

May 30, 2022

They lie about fees. Even if you ask. I tried to lease a car and it was 20% more for the same car than Broward dealerships due to fees. I tried to buy my lease and they t More

by Lessee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rickey Brown
Jun 03, 2022 -

Braman BMW Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

May 27, 2022

I just got my SIXTH BMW from This dealership, highly recommend Braman as the best in South Florida.. Mr. Jesus Pimienta is the best at giving you a VIP experience! No nonsense here! More

by l_toledo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Pimienta
May 27, 2022 -

l_toledo responded

All I can say is THEY ARE THE BEST. BRAMAN and JESUS PIMIENTA are a great combination for a memorable car buying experience!

May 23, 2022

Worst dealership experience in my history of buying cars. For a high end dealership they act like they are selling Hyundai. Even if you're paying cash you can't get a deal done without loosing days of your l More

by Erik M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
all staff
May 28, 2022 -

Braman BMW Miami responded

Erik, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Braman BMW Miami Team

May 18, 2022

Milk every dollar out of you they can. ..typical car dealership experience, never go there with the idea you will be treated fairly! More

by Unsatisfied
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victoria
May 21, 2022 -

Braman BMW Miami responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Braman BMW Miami Team

May 14, 2022

Braman Motors are crooks. Hit my car and refused to take responsibility. I contacted the service manager Miami and he did nothing. I am out of pocket to repair car. Damage le More

by Mkokolcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Braman
May 21, 2022 -

Braman BMW Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Braman BMW Miami Team

May 21, 2022 -

Mkokolcpa responded

561 706-9772

April 25, 2022

I was very poorly attended by Jay in the financing department. I was forced to buy an Escalade from another dealer on the terms I asked him to do and he couldn't. he had no interest in helping. Nothin More

by Renato
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay - financial guy. Work together Paulo Santos.
Apr 30, 2022 -

Braman BMW Miami responded

Renato, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Braman BMW Miami Team

April 11, 2022

They really understand what good customer service is! And they go the extra mile to help you! Great service at a fair price! More

by EducatedConsumerMiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoselin, Candida, Karina, Angela and Keila
Apr 11, 2022 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nowhere Else but Braman BMW Miami Jorge Rouco jrouco@bramanmiami.com 786-453-7740

April 01, 2022

This is my 2nd vehicle that I have purchased from Luis Touron at the Braman BMW Miami. Both times he took his time to provide me different options. He was patient with me. His knowledge of the vehicles is More

by Ldr32810
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Touron
Apr 02, 2022 -

Braman BMW Miami responded

It's fantastic to hear that Luis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Braman BMW Miami! Congratulations on your new vehicle. Nowhere Else but Braman BMW Miami Willie Peraza wperaza@bramanmiami.com 786-254-1105

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