Braman BMW Miami

I bought my car at Vista BMW and switched to Braman because of the horrible experience I had at my first service visit there. Definitely don’t regret the change. because of the horrible experience I had at my first service visit there. Definitely don’t regret the change. More

Felipe Bocangel is very efficient person and has an intense knowledge of the company and the BMW cars. the service was excellent and happy with the outcome intense knowledge of the company and the BMW cars. the service was excellent and happy with the outcome More

I was very dissatisfied with the service. Had to bring my car in since the engine light came on made an appointment for Friday morning, requested a loaner I was told first came first gets the loaner. Fi my car in since the engine light came on made an appointment for Friday morning, requested a loaner I was told first came first gets the loaner. First time I use Israel Vazquez put my name down and by 9:00 AM I was told no more loaners. Spoke to the manager and luckily he got me one, never imagined that my card would not get looked at until Monday and finally got my car back on Wednesday and probably the service adviser that made it happen is Felipe. I think that if you don't have enough personnel then decline the appointments or I should have been told from the beginning how many days my car would sit there. With 15,000 miles and under warranty it seems that my car was NOT a priority. What a difference in the service that Mercedes Benz provides. More

Aaron is the best service guy, he is always so accommodating and helpful, he is very knowledgable and helped steer me in the right direction accommodating and helpful, he is very knowledgable and helped steer me in the right direction More

Joel and the BMW sales team was amazing and very easy to work with. He has called me several times to see if not only I like the car but if I don’t understand something on it. work with. He has called me several times to see if not only I like the car but if I don’t understand something on it. More

Pleased with the service and the time it took to get a deal and the car out of the dealer it was less then 5 hours. deal and the car out of the dealer it was less then 5 hours. More

Armando Acosta was of brilliant assistance by promptly providing a service quote and getting the car fixed. 5 stars service, quality , and timelines. Back on the road! providing a service quote and getting the car fixed. 5 stars service, quality , and timelines. Back on the road! More

The service is excellent Mr. Pimienta is an excellent salesman, very professional, very cordial, now the prices are way to high specially now during pandemic..... salesman, very professional, very cordial, now the prices are way to high specially now during pandemic..... More

Worked to make a fair deal without the usual stress. Plus it did not take all day to do so. The financial paperwork withMr. Taylor was efficiently and clearly presented with friendly and reassuring manner it did not take all day to do so. The financial paperwork withMr. Taylor was efficiently and clearly presented with friendly and reassuring manner. I am 78 year old woman so I appreciated that very much. Mr. Waleed in sales was very knowledgeable. I liked dealing with him. He has a nice personality and a way of pushing things forward without being annoying. The next day I brought my sister in to work out a lease for another X3. She was also very pleased with both men and her X3 as am I. More

Bismark is above and beyond and is an asset to Braman!!! He made sure I was informed and happy with the service and followed up. He made sure I was informed and happy with the service and followed up. More