Braman BMW Miami

Christoper was the ultimate agent in every respect. Courteous, knowledgable, polite and a pleasure to work with. The rest of your staff were equally nice. Christopher is a valuable employee for sure Courteous, knowledgable, polite and a pleasure to work with. The rest of your staff were equally nice. Christopher is a valuable employee for sure. More

Great experience all over ! Always give me the best service Marc Martinez was amazing...very professional, knows his car and persistent! I highly recommend him!!!! service Marc Martinez was amazing...very professional, knows his car and persistent! I highly recommend him!!!! More

Really fast and easy experience! Jorge Velasco worked a solid deal for me and was very quick about getting everything organized and transferred. Was in and out in 1.5 hours. Def recommend. solid deal for me and was very quick about getting everything organized and transferred. Was in and out in 1.5 hours. Def recommend. More

The young man at the car rental counter, who has worked there for at least the past year or two, is always nice and professional. Moreover, he’s competent! there for at least the past year or two, is always nice and professional. Moreover, he’s competent! More

The experience is perfectly fluid. The service writer Edward, is fully professional, when issues arise he takes you through it and offers solutions. When the car is ready he contacts you sets up a pick u Edward, is fully professional, when issues arise he takes you through it and offers solutions. When the car is ready he contacts you sets up a pick up time and your car is clean and ready, nice! More

The service and the service advisor, Thomas Rutigliano, was exceptional! All of my concerns were addressed appropriately. The vehicle was picked up and delivered in timely manner. was exceptional! All of my concerns were addressed appropriately. The vehicle was picked up and delivered in timely manner. More

Brought my CPO 328i in for a repair which I was told by the service department was covered yet when I take the car in for service the agent whose name I shall not mention, tells me the repair is not cover the service department was covered yet when I take the car in for service the agent whose name I shall not mention, tells me the repair is not covered and will cost over$1,000.00. Of course, I informed him I was told the opposite and left. Called another BMW dealer (not Braman affiliated), and was told repair would be covered and sure enough, it was! Stay away from Braman they will rip you off. Terrible, dishonest service department. More

Always feeling I being taken care of in a great manner. I get frequent updates during the process and the one who pickup my car call me in advance. Always a pleasure to deal with Brahman. Thanks get frequent updates during the process and the one who pickup my car call me in advance. Always a pleasure to deal with Brahman. Thanks More

Good as always on the service agent side.The mechanics Good as always on the service agent side. The mechanics always leave dirt and oil stains inside the car. Some features got disable after work and nev Good as always on the service agent side. The mechanics always leave dirt and oil stains inside the car. Some features got disable after work and never fixed. So it is not an exelllent on the mechanics side. More

Thomas Rutigliano, my service consultant, is very professional and on point with service.. But most importantly his customer service is excellent (A++).. Thank you Thomas! professional and on point with service.. But most importantly his customer service is excellent (A++).. Thank you Thomas! More