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Braman BMW Miami - Service Center

Miami, FL

4.6
1,028 Reviews
Call Service Center (786) 577-5220

1,028 Reviews of Braman BMW Miami - Service Center

Sort by
March 03, 2025

Service was excellent Mr Gonzalez kept me updated to what they were doing. Very satisfied with his service. More

by JUANDURAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gonzalez in service department
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Mar 03, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

Professional dealership - organized and customer friendly employees (by most) - nice ambiance- I was extremely satisfied with Israel Morales at the service department who helped way and beyond with our reque More

by SIMONASKLASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel Morales
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Mar 03, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

I truly appreciate Osvaldo for the professional service he provided. In terms of technical service it was good. I probably more concerned about the quality of part in the car, after 48000 I have multiple i More

by igdiakonov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Osvaldo delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

It’s okay could be better but love the service so far and for now I have no complaints More

by mcasseus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose p
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Mar 03, 2025 -

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

Great service! Had several issues and Harvey was able to advise on all and select the best course of repairs. Great knowledge and attention to customer needs. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey
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Mar 03, 2025 -

Braman BMW Miami responded

Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 02, 2025

Excellent service from the moment I arrived. Car was ready as promised at the time I requested More

by robso166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
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Mar 03, 2025 -

Braman BMW Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

Dealership is very professional. Car reception done rapidly and all is well explained. Video sent is easy to access and comprehend. Loaner is a good car. More

by cdguilliod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick st germain
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Feb 28, 2025 -

Braman BMW Miami responded

Thank you for choosing Braman BMW Miami. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

the rep was professional he sent me to the reception to pick up my rental car the desk was understaffed i had to wait 20 minutes for someone to take care of me More

by sawyeran54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Feb 28, 2025 -

Braman BMW Miami responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

This dealership is okay. WiFi is okay, wait time is okay. Nothing special. Nothing recommendable. More

by Screen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harvey gonzalez
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Mar 03, 2025 -

Braman BMW Miami responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Braman BMW Miami Team

February 28, 2025

Client attention was great. Very clear communication and work was performed in a timely manner. More

by culley.jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osvaldo Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Braman BMW Miami responded

Thank you, Jonathan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

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