Braman BMW Miami - Service Center

The service area is squeaky, clean and everyone working there is so pleasant. When I left my car for service, they sent me text messages to keep me informed, and let me know when my car was ready. there is so pleasant. When I left my car for service, they sent me text messages to keep me informed, and let me know when my car was ready. More

Maruf was very helpful and efficient with the time I was at the dealer. I appreciate it at the dealer. I appreciate it More

the customer service was great. I received my reminder to bring the car in and check in/out was seamless I received my reminder to bring the car in and check in/out was seamless More

Ben Ferrer, service advisor, was very helpful! ! He answered all of my questions in a timely manner. ! He answered all of my questions in a timely manner. More

I love my service rep Bismarck. He’s so helpful and always conducts himself in a professional manner. Also I love the video that is presented with the work that’s done on my vehicle He’s so helpful and always conducts himself in a professional manner. Also I love the video that is presented with the work that’s done on my vehicle 👍🏾 More

Andrey L. , my service advisor, provides me with the information I need .. I just leased a new BMW and when I didn’t know what salesperson to use Andrey sugge , my service advisor, provides me with the information I need .. I just leased a new BMW and when I didn’t know what salesperson to use Andrey suggested Sergio R, More

Overall great experience this time. Prior visits it took over 30 minutes to get car back after paying Prior visits it took over 30 minutes to get car back after paying More

Hello! We ordered Pirelli wheels to be replaced. We were told to wait 1-2 days. On the third day they said everything was ready. My husband went to get the We ordered Pirelli wheels to be replaced. We were told to wait 1-2 days. On the third day they said everything was ready. My husband went to get the car - it took us an hour to get to the service! He arrived, and the wheels had been replaced with Continental! We had to leave and wait again! Shocked by the inattention of the staff, how can this happen in an official BMW dealer service? They didn't even give us a discount for such inconveniences... More

The service is very good and my advisor Bismarck is always so helpful and nice always so helpful and nice More

Very well organized service center with numerous employees to ensure timely turn around of service issues. State of the art facilities. employees to ensure timely turn around of service issues. State of the art facilities. More