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Braman BMW Miami - Service Center

Miami, FL

4.6
1,032 Reviews

1,032 Reviews of Braman BMW Miami - Service Center

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June 07, 2021

Peter, Andrew and Ben are amazing , million thanks. Great customer service, very thoughtful and thorough, knows their work, always provide their best service and I am grateful More

by MARIEFLEURIDOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter armstrong Andrew and Benjamin
June 07, 2021

Andrey Lopez as my Service Representative does great Quality work. He's very thorough and professional. Mr. Lopez is truly the face of Braman BMW. Great service! More

by Mr. Edmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrey Lopez
June 07, 2021

Our service rep peter was a prime example of professionalism and provided a superior experience. Peter communicated and understood the timely situation i was in. More

by IRENECROMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
June 07, 2021

Service Advisor treated me in a condescending manner. I’ve asked to never deal with this person again. Otherwise I’d be taking my business elsewhere. More

by LBERTHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
M. K.
May 31, 2021

The BMW Service department continues to deliver excellent service. My Service Consultant Jomar Orozco always goes above and beyond to make my service appointments as smooth and efficient as possible. The More

by M Florian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jomar Orozco
May 28, 2021

Efficiency in the Service, punctuality in finishing the service and kindness in helping us. Perhaps you could provide better system for parking while we wait More

by Joao Pereira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bismarck Guerrero
May 27, 2021

The job was done right. I got to drive a loaner instead of waiting. Ben Ferrer was very nice. Your list of employees below is not very diverse. It's almost all Latin-American. More

by M240iGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Ferrer; Maico Williams; Andrew Chisholm
May 23, 2021

The best part of Braman service department is Thomas Rutigliano! He is courteous, professional, great attention to detail. Most importantly, he kiss any personal attention and is the epitome of what a More

by EileenD10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Rutigliano
May 20, 2021

Thank you for always providing great service, prices, answering all our questions and love to be treated like I’m part of the Braman Family. More

by andyrubio_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jomar Orozco, Sergio Garcia
May 19, 2021

Kristopher, was very helpful, trouble shooting the issue I was having with my sound system himself. We determined it was not the car system but my cell phone. Also, received me at pick-up and personally t More

by jimpadron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher Barres
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