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Braman BMW West Palm Beach
West Palm Beach, FL
1,507 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,507 reviews
November 04, 2018
Awesome team of people! This is my fourth BMW, but first certified pre-owned. I’ve only had it a night but all in all loving it!! Thank you MaryAnn for your help and staying This is my fourth BMW, but first certified pre-owned. I’ve only had it a night but all in all loving it!! Thank you MaryAnn for your help and staying late to get the deal done. More
by Wrights0872!
Employees Worked With
Maryann Swejkoski
November 02, 2018
Great Purchase Experience! I traveled from Illinois to purchase a used car. I did the search and negotiations via phone and internet. Palm Beach Auto and Santiago were outstan I traveled from Illinois to purchase a used car. I did the search and negotiations via phone and internet. Palm Beach Auto and Santiago were outstanding to deal with. Honest and upfront, I was very satisfied with the entire purchase experience. Would highly recommend them both! More
by ConvertibleFan4
Employees Worked With
Santiago Mejia
October 31, 2018
Wonderful Experience I purchased a very well represented vehicle from Frank and could not have asked for nicer “end to end” service. Kind, professional and great product k I purchased a very well represented vehicle from Frank and could not have asked for nicer “end to end” service. Kind, professional and great product knowledge. More
by Captains Choice
Employees Worked With
Frank Lyon
October 30, 2018
Awesome! After shopping around we ended up, yet again, at Braman BMW to purchase our 4th car there through the years. You just can't beat the quality of custom After shopping around we ended up, yet again, at Braman BMW to purchase our 4th car there through the years. You just can't beat the quality of customer attention and professionalism. Our salesperson, Daniel Natarelli was knowledgeable as well as patient in our decision making. He facilitated for us an excellent deal and within a reasonable amount of time. We are very pleased with our experience(s) at Braman BMW and highly recommend! More
by MarZec99
Employees Worked With
Other Employees :
Adrienne and Ramon, Peter Althoff
October 29, 2018
Marcio Do Nascimento Marcio is outstanding!! His responsiveness and customer service has made my experience a pure pleasure from start to end. The entire dealership has Marcio is outstanding!! His responsiveness and customer service has made my experience a pure pleasure from start to end. The entire dealership has been nothing less than awesome. More
by Donna M
Employees Worked With
Jerry The Genius Guy! , Marcio DoNascimento
October 26, 2018
Terrible handling of my car! One would think that a dealership in this location (Braman West Palm Beach) would offer high quality service and customer care. I have experienced ver One would think that a dealership in this location (Braman West Palm Beach) would offer high quality service and customer care. I have experienced very poor service, with no follow up at all. I recently brought my car in for service five times for the same issue before it was repaired correctly. To make matters worse; when I arrived to pick up my car, it had a dent in the passenger door. Yes, they fixed it (another visit to the dealership and a waist of my time) but it shouldn’t have happened in the first place. After they repaired the dent, out of curiosity, I reviewed my dash cam logs for excessive acceleration, which it had logged. I viewed the video only to find the valet driving away from the rear lot, recklessly and at an excessive speed, while talking on the phone! I shared this with my advisor, who said he would tell and show the videos to the service manager. After a few days, I then shared my experience and copies of the video with my salesman. More than two weeks have past and I haven’t heard from anyone, let alone the service manager! A simple apology from someone other than my service advisor would have gone a long way! I believe the majority of customers lease their cars from Braman and therefore aren’t as caring if they get a dent or the job isn’t done right the first time. I have owned BMW’s for over 33 years, historically buying at least one car a year for a family member and have never experienced anything like this. This being my fist set of service experiences with Braman, hasn’t proved positive on many levels. More
by Consult
October 25, 2018
Amazing Experience I have nothing, but positive things to say about this dealership. Being that I am from Chicago (about 1,200 miles away from Palm Beach), I found a veh I have nothing, but positive things to say about this dealership. Being that I am from Chicago (about 1,200 miles away from Palm Beach), I found a vehicle I wanted to buy from this dealership. I had reached out to Maryann Swejkoski to ask for more information on the vehicle. Maryann was very helpful as she answered all the questions i had, and even took additional pictures and a video walk around of the vehicle just for me. I flew out to Florida to check out the car. Maryann was very professional and friendly including all the other staff in the dealership. I am very meticulous when I buy cars and had a lot of questions even when I arrived. I did not feel any pressure from Maryann and she was very patient with me during the entire process. I purchased the car and drove it back to Chicago. I am super satisfied with my purchase as the car works and looks flawless. I would definitely recommend this dealership. Great staff, amazing cars, super honest and genuine people. More
by Tony D.
Employees Worked With
Maryann Swejkoski
October 21, 2018
Amazing Experience I came to this dealership not expecting to find exactly what I was looking for and was pleasantly surprised. The customer service here is absolutely a I came to this dealership not expecting to find exactly what I was looking for and was pleasantly surprised. The customer service here is absolutely amazing. Jamie was so helpful and honest and made the entire process so easy and stress-free. I am so thankful they helped me find my car at an absolutely AMAZING price!! I would absolutely recommend this dealership. More
by alyshab
Employees Worked With
Ryan Struble, Jamie Seow
October 20, 2018
Great experience Very pleasant. No hassle. Very helpful in explaining the car and paperwork. The entire experience fro walking in the door to the final sale was comple Very pleasant. No hassle. Very helpful in explaining the car and paperwork. The entire experience fro walking in the door to the final sale was complete was great. More
by Middie10
Employees Worked With
Santiago Mejia
October 17, 2018
Terrible place to buy a BMW This place didn't think that I could afford the car that I was looking at. The sales person that worked with me was rude and unprofessional. I went This place didn't think that I could afford the car that I was looking at. The sales person that worked with me was rude and unprofessional. I went down to Vista the same day and bought the car that I wanted. GO ELSE WHERE. More
by 777
Employees Worked With
Kelly Parrish
