As someone in hospitality sales who knows all about providing customer service I have very high expectations when I am on the other end. I, admittedly, can be a tough customer and I haven't had a new car in 13 years and was a bit nervous about going through the process.
From the moment I connected with Al Prieto on the phone and then in person (who got me thinking MINI which wasn't even on my radar) to the time I spent with Louella Monte who provided me with and explained in detail all of the options along with the two of them collaborating and working really hard to make sure that the car fit in my budget and that I was at ease with my choice far exceeded my expectations and was nothing short of a phenomenal experience!
I am so happy! Thank you a million times !!!!.