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Bramlett Kia

Decatur, AL

4.7
42 Reviews
Call Dealership (256) 583-9371

3326 US-31

Decatur, AL

35603

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42 Reviews of Bramlett Kia

November 02, 2023

I couldn't have expected better place to buy my first car ! Everyone was very welcoming and professional. Josh completely understood my needs and was very patient ! More

by Oceane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bradshaw, Eddie Anthony, Josh Ferrazas
Report | Print
Nov 21, 2023 -

Bramlett Kia responded

Thank you so much for choosing us for your first car purchase, and for taking the time to share your experience with Oceane and Josh! We're thrilled to hear that you felt welcomed and appreciated the professionalism of our team. It's fantastic to know that Josh understood your needs and was patient throughout the process. If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to being of service in the future.

October 30, 2023

We arrived and were pleasantly surprised by the experience! Jerry, our salesman, was fantastic. He has been there for around 12 years, and you can tell. He knew everything about the vehicle, and wa More

by Ddaniel97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bradshaw, Jerry Formella, Eddie Anthony
Report | Print
Oct 31, 2023 -

Bramlett Kia responded

We're delighted to hear that you had such a positive experience at Bramlett Kia and with Jerry as your salesman! It's wonderful when a long-time employee like Jerry can provide that level of expertise and genuine assistance. It's clear that he made a significant impact on your decision to choose the Soul, and his 12 years of experience really shone through. Thank you for taking the time to share your fantastic experience. Your glowing recommendation for both the dealership and Jerry is greatly appreciated. Enjoy your new Kia Soul, and if you ever need further assistance, you know who to turn to!

October 03, 2023

They made the car buying experience a pleasure. Very Knowledgeable. They worked with us to get the car that worked best for us. More

by amy.cater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bradshaw, Derrick Menefield, Noah Pride, Nick Riggs, Jerry Formella, Eddie Anthony, Wes Howell, Josh Ferrazas, Jacob Hornung
Report | Print
Oct 18, 2023 -

Bramlett Kia responded

I'm thrilled to hear that you had such a positive car-buying experience! It's always great when you encounter knowledgeable and accommodating professionals who make the process enjoyable and help you find the perfect car for your needs. If you have any more feedback or need assistance with anything else related to your new vehicle, feel free to reach out. Enjoy your new car!

September 28, 2023

Absolutely great salesman. Fast friendly knows what he was talking about. Listened to what I wanted. Worked with me to make the best deal. More

by Savannah Laine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Anthony, Josh Ferrazas
Report | Print
Oct 18, 2023 -

Bramlett Kia responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience with our salesman. We take pride in providing fast and friendly service while ensuring that our customers get exactly what they want. It's great to know that our salesman was knowledgeable and attentive to your needs, and that you were able to work together to secure the best possible deal. We truly appreciate your kind words and your business. If you ever need anything in the future, please don't hesitate to reach out. We're here to assist you every step of the way!

September 25, 2023

Couldn’t ask for an easier car dealership to deal with in regards to answer all of our questions. Very direct and clear communication throughout the whole process. More

by brummett34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bradshaw, Derrick Menefield, Noah Pride, Nick Riggs, Jerry Formella, Eddie Anthony, Wes Howell, Josh Ferrazas, Jacob Hornung
Report | Print
Oct 18, 2023 -

Bramlett Kia responded

Thank you so much for your kind words! We're delighted to hear about your positive experience with our car dealership. Providing clear and direct communication is a priority for us, and we're thrilled to know that we were able to answer all your questions and make the process easier for you. If you have any more inquiries or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

September 20, 2023

First time buyer. Josh was great!! No high pressure sales. Very helpful with helping with car features. More

by cdcleve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Ferrazas
Report | Print
Oct 18, 2023 -

Bramlett Kia responded

Congratulations on being a first-time car buyer! We're thrilled to hear that Josh provided you with a great experience. We understand that the first car purchase can be a big step, and it's fantastic to know that you felt comfortable without high-pressure sales tactics. It's great that Josh was able to assist you in understanding the car's features, making the process smoother for you. If you ever need further assistance or have more questions in the future, don't hesitate to reach out. We appreciate your business and hope you enjoy your new car!

September 18, 2023

It was a positive experience from the moment we pulled in. We never felt pressured or rushed even though they were busy and short handed. We were taken care of and checked on during down times. More

by jason.sarabeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick Menefield, Eddie Anthony
Report | Print
Oct 18, 2023 -

Bramlett Kia responded

I'm delighted to hear that you had such a positive experience! It's wonderful when businesses make an effort to ensure their customers feel comfortable and valued, especially during busy and short-staffed times. Customer care and attentiveness can truly make a difference in the overall experience. If you have any more feedback or if there's anything specific that stood out during your visit, please feel free to share. Your insights can be helpful not only for the business but also for others who may be considering it.

September 08, 2023

At the Kia dealership everyone I dealt with were nice. Josh was extremely helpful and very patient as I triedto make up my mind on which car. He made my car shopping fun. More

by franflurry
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jay Bradshaw, Eddie Anthony, Josh Ferrazas
Report | Print
Oct 18, 2023 -

Bramlett Kia responded

It's wonderful to hear that you had such a positive experience at the Kia dealership! Josh's helpfulness and patience certainly made a significant difference in your car shopping journey, and it's great to know that he made it enjoyable for you. Customer service is crucial when making such a significant decision, and it sounds like the dealership's staff, including Josh, delivered in an exceptional way. If you have any more questions or need assistance in the future, don't hesitate to reach out to them. Happy driving with your new car!

September 06, 2023

Great, polite and informative. It was a good buying experience. Would tell people to go to Bramlett Kia. More

by BKS584
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Anthony
Report | Print
Oct 18, 2023 -

Bramlett Kia responded

Thank you so much for your kind words! We're thrilled to hear that you had a great buying experience at Bramlett Kia. Our team takes pride in providing polite and informative service to our customers. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new Kia!

August 31, 2023

My family has been buying cars from Bramlett since 2012; over a decade later I'm buying cars still! 4 and counting! ALWAYS an excellent experience. Make sure to Ask for Noah Pride-- Best of the best! More

by np33!!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Bradshaw, Noah Pride, Nick Riggs, Eddie Anthony
Report | Print
Oct 18, 2023 -

Bramlett Kia responded

It's wonderful to hear about your long-standing positive experience with Bramlett and your continued trust in them for over a decade. Four cars and counting certainly speak volumes about the quality of service they provide. It's fantastic that you've found a reliable salesperson in Noah Pride who consistently delivers the best service. Loyalty like yours is a testament to the dealership's commitment to customer satisfaction. Here's to many more years of happy driving with your new purchase and the excellent service from Bramlett!

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