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Brandon Ford

Tampa, FL

3.7
1,483 Reviews

9090 Adamo Drive

Tampa, FL

33619

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1,483 Reviews of Brandon Ford

April 19, 2021

I live near New Orleans but schedule trips to in Florida to get service at Brandon Ford because the employees and the services they provide are FAR SUPERIOR to any other dealership with which I've ever de More

by leaddog6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Thirkill
Apr 22, 2021 -

Brandon Ford responded

Thank you so much for the fantastic review of your experiences with our dealership's service department. It is so amazing to hear how you have been able to provide such a great experience for you when you have to make such a long drive. We always want to make sure that you know everything that happens so you feel confident when you drive home in your vehicle. We look forward to working with you again.

April 04, 2021

Devin Parham is a 10/10 recommendation! Best sales man ever !! So patient and understanding took us about 8 hours and he didn’t rush us. Make us feel any kind of way about questions and if he didn’t know More

by Casey Lane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Parham , Brooksye Hall
Apr 06, 2021 -

Brandon Ford responded

Thank you so much, Casey, for both the positive review and recommendation. We always want to make sure customers are well taken care of from beginning to end and have all of their questions answered so they can feel confident when they drive home in their new-to-them vehicle. We look forward to working with you again for any future automotive needs.

March 22, 2021

Went to Brandon Ford to investugate, not buy. My salesman, Ilaisa Taloa spent a lot of time discussing my needs and showing me some options. When I left, I was informed, not high pressured, and comf More

by Golferyan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilaisa Taloa
Mar 24, 2021 -

Brandon Ford responded

Thank you for taking the time to provide this exceptional rating and feedback on your experience with Ilaisa and Brandon Ford. We are so glad to hear that your visit was informative and accommodating. Ilaisa Taloa is truly a standout Brandon Ford advocate, and we are thrilled he was the one to assist you. We'll be sure to share this review with Ilaisa. Thank you for choosing Brandon Ford, and congratulations on your new Ford F-150.

March 17, 2021

Sent email, Nita Diaz, answered immediately. She cc'd JC Clements to see if he could provide further info to help me, that was three days ago, no followup. Locals tell me this dealership have let No. 1 go t More

by pedalman
Recommend Dealer
No
Employees Worked With
Nita Diaz
Mar 18, 2021 -

Brandon Ford responded

Our records do show where we contacted you to inform you the vehicle you were interested was recently sold, and asked if there was another vehicle you were interested in. We did not hear back from you regarding this, perhaps this ended up in your spam folder? In addition, would you be registering this vehicle in the state of Florida or out of state? We are unable to process out of state purchases at this time. We invite you to speak with us directly regarding this on our direct management line at 813-850-7465. Thank you.

Mar 18, 2021 -

pedalman responded

No one told or sent emails, except Nita Diaz which I got with no problem. The vehicle still shows on your website. Yes I am out of state and I had asked Nita( who was very responsive on a Sunday) if it could be transferred to Ga. or if there was a way around your present policy of not selling to out of state at present. ( Which myself and other top 10 national dealers can not believe). She said that was not her expertise and she copied JC which she said could help. Never heard from JC. Talked to friends from Tampa area to see if they could help me, and they said that you guys were less than helpful when they came to your lot, and they went to Bartow that same day and bought two vehicles.

March 17, 2021

I'm not an easy one, but I have to said they sell a lot of Fords bc they have good people focused on what they need to do.So, afther been looking on other dealerships, Brandon Ford was the only one to give More

by Omar Maldonado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, (The Cuban), Kevin Stone
Mar 19, 2021 -

Brandon Ford responded

Thanks for your feedback Omar, we appreciate it! Please don't hesitate to reach out if we can be of any further assistance. We hope you are loving your new vehicle!

March 08, 2021

If you want an amazing car buying experience, ask for Sam Alami. He treats his customers like family. He offered the best deal in town. More

by Marine One Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam El Alami
Mar 11, 2021 -

Brandon Ford responded

Thank you so much for the 5-star review! We're happy to help you find a new vehicle during your visit with us. We look forward to working with you again.

Mar 12, 2021 -

Marine One Lee responded

I was my please for taking the time to review Sam and Brandon Ford.

February 23, 2021

Had a really great time in purchasing my pre-owned 2018 Escape from Brandon Ford. Alex Bennett was a pleasure to work with. I was in and out of there in about 3 hours. I found Fred Power, sales manager, More

by T.M.kemtrail81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bennett
Feb 25, 2021 -

Brandon Ford responded

Thank you so much, T.M. for the great review! We're happy to hear we could help you during your time with us in finding a pre-owned Escape that fits your needs. We always want to provide an experience where you feel confident in your purchase because of our knowledgeable team that is always here for you. Give us a call at any time if you have any other questions!

February 21, 2021

Fantastic 1st purchase experience with Brandon Ford. My Fantastic 1st purchase experience with Brandon Ford. My purchase was smooth and easy. I felt well represented. Great attention to detail for my spe More

by Brooksville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stone, Brooksye Hall, Barry Moss, Kris Meyer, Dave Scott
Feb 23, 2021 -

Brandon Ford responded

Thank you so much for the 5-star review! We're so happy to hear we could make a great impact on your first purchase with us. We look forward to working with you again when you are in the mood to upgrade or need a tune-up.

February 07, 2021

I’ve tried to call and buy - three calls - three days. Jack never called back after promising he would. How many calls back? ZERO. Not impressed with service level at all. They talk big but if actions More

by adam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sudesh "Jack" Deonarine
Jun 22, 2021 -

Brandon Ford responded

Adam, thank you for reaching out to us. If you could, give us a call at 813-850-7465 and we'd be happy to hear more about your visit.

January 26, 2021

I purchased 2 new vehicles during 2020 and J.C. Clement did a great job taking care of both! No B.S. upfront and honest! More

by dennislesieur7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Clements
Jan 28, 2021 -

Brandon Ford responded

Thank you so much, Dennis, for the positive review. We're happy to hear we could help you find two new vehicles. We look forward to working with you again when your cars need a tune-up.

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